Blackmagic Intensity Shuttle-Interesting Issue

[Danny Hays]

I don’t have an Xbox so how are you capturing from it? I read on many forums they output 1080p60.Is there a setting on the Xbox for output? to 1080i or 720p? Many people would be interested how your doing it.

[Edison Nguyen]

Sorry for the late reply…was busy at work.

Basically yes, the Xbox 360 outputs 1080p @ 60fps so it’s not compatible with the Shuttle at that resolution yet. I capture via HDMI using Motion Jpeg (I can do uncompressed but feel that it’s unneccessary) and 720p 59.940 fps. 720p would be better for gaming over 1080i because of interlacing and mainly screen lag.

There’s no other special equipment I use so it’s simple plug n play.

[Mark Wilson]

Hi Edison,

Just noticed your thread. I had precisely the same problem (works with 7.7.1, but no newer firmware, and never asks to update). In the end I asked Blackmagic support to update the firmware for me, and they agreed willingly. However, they sent me a NEW unit back so I can only assume that mine was defective.

I would suggest you send your shuttle back for repair/replacement.

[Edison Nguyen]

Hi Mark,

Thank you for your reply, will give them a call soon! 🙂

Also, thank you Danny for your help as well.

Edison