Blackmagic design and Premiere Pro

[Chris Tompkins]

Reinstall the BMD driver after installing Adobe.

Chris Tompkins
Video Atlanta LLC

[Thomas Mikkelsen]

I have tried that unfortunaly that did not work still the same problem. I am running BM driver 9.0

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Thomas Mikkelsen
Editor
M2film.dk

[Tim Kolb]

Have you talked to the Black Magic guys about it?

You’re designating the proper outputs, etc, right?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[Ray Tragesser]

Hey Thomas,

One more thing that gets often overlooked by newer users. In addition to selecting the Blackmagic Player in the preferences, you need to use a Blackmagic sequence preset. Often new users are using a native Adobe sequence preset and they don’t see anything on their monitor.

Let us know if that does the trick.

Ray

[Pep Collados]

Hi Thomas!
I’m just having the same problem with Premiere CS5.5.2+Blackmagic HD Extreme 2 and Blackmagic HD with Desktop Video 9 in three different MacPros.
The problem disappears with Decklink HD Extreme 3D. Everything goes smooth with all codecs i’ve tried (Alexa APR, Canon H264, image sequences…), in source monitor and in sequences.
I send a mail to blackmagic support team but i still have not received any answer. I hope they can give a better solution than buying two Extreme HD.
Did finally find a solution to that problem?
Thanks!!!

Pep Collados
Editor
onpost.tv

[Tom Daigon]

Customer support from BM is notoriously bad. What you save in $ buying their products, you lose in less than desirable technical / customer support.

Tom Daigon
Avid DS / PrP / After Effects Editor
http://www.hdshotsandcuts.com
Mac Pro 3,1
8 core
10.6.8
Nvidia Quadro 4000
24 gigs ram
Maxx Digital / Areca 8tb. raid
Kona 3

[Pep Collados]

So I guess I’m lucky because it’s the first time I need their technical support in seven years working with their products… 😉

Pep Collados
onpost.tv

[Tom Daigon]

Yes, you are very lucky!

Tom Daigon
Avid DS / PrP / After Effects Editor
http://www.hdshotsandcuts.com
Mac Pro 3,1
8 core
10.6.8
Nvidia Quadro 4000
24 gigs ram
Maxx Digital / Areca 8tb. raid
Kona 3

[Thomas Mikkelsen]

Hey Pep
Thanks for the feedback.
I still have the same problem and also tried BlackMagic support with no luck.
But nice to here that the BM 3D extreme fixes it.
I cant get my old card to work with it, but i would be nice to get an official announsment from Adobe or BM that if you what Premiere to work with BM then you need the new 3d card.

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Thomas Mikkelsen
Editor
M2film.dk

[Pep Collados]

Hi Thomas,
We got an answer from the Blackmagic guys:

Hi Pep,

Thankyou for your email.

There are no incompatibilities I’m aware of between the HD Extreme 2 and Premiere Pro CS5.5. However we are no longer testing the HD Extreme 2 with new software. But the way each card functions is essentially the same.

There are a few features that the HD Extreme 2 doesn’t have such as 1080p25/30 support, which the 3 and 3D do. But nothing that should cause problems with performance.

If the Source monitor is not outputting, this is likely to be that the default player is not set to Blackmagic. You can change this in Premiere’s Preferences, under ‘Default Player’.

If I can help further, please do get back to me.

Regards

Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA

So the problem definitely is that Extreme Hd and HD 2 don’t support 1080p25/30… If you try with 720 material it works properly but when you try to work with any kind of 1080p footage, such as Alexa or Canon H264, everything goes wrong in Premiere.

Well, at least we know what is going wrong…

Regards,

Pep Collados
onpost.tv