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Black screen Program monitor
when I opened up to work on a 3 minute promo video on timeline the Program monitor is black, it will show video when playing but when stop it goes black, I researched and recommended go to file, project setting, general change render to Mercury playback engine software only…..yes, I saw video playing and when stopped.
But the quality is very poor. PP CC [what is throwing me off this just happened 24 hrs earlier no problem, There are mostly stills, I did change to 72 dpi to fix white screen.
PC i 7…..6700 CPU @ 340GHz ..NVIDIA GeForrce GTX 960 not sure what would change over night. Just to meet the deadline I will use Mercury playback engine software only. So I can see what I am doing…any recommendations? -
4 Replies
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Are you experiencing the same issue with other types of footage?
I worked on a few projects that rival 8K footage.
Some folks like to hand over 800mb TIFFs 😛
If static images are not used for pan and scan, I charge clients for scaling back for final use.Does this happen in other programs especially After Effects and Photoshop?
Just checking to see if it’s your display card acting up. -
This is a first that has happened to me, all photos are png, changed to 72 dpi… which was recommended…few videos are interviews from another promo…1920/1080 strange 24 hrs ago there was no problem….I haven’t done anything with AE no problem with photoshop…..
For now I think maybe – solved with help from my partner we tried this > file > this PC > system properties >display > scroll down to bottom > graphic settings then Universal app > select an app > clicked on Notification manager for creative cloud> clicked on add.
After adding clicked on options, clicked on High performance.
Really strange experience, for now all is working normally, I just took a Tylenol [I could really use a Valium – meant for humor] , finishing up this project.
All is well, for now……thank you for your response….creative cow has been a huge help…I am far from advanced…However if there is something that I am missing, or change I’m open Best Sz -
Welcome to everyone else’s nightmare ????
Its been a while since I’ve worked on any Adobe products on the PC side of things and even then, the display cards were meant for high-end 3D work.
Sounds like it was fixed with that setting change. -
Yes it was…good news … promo done and in before due date.
Headache gone….I’m going to chill rest of the day.
Are things fixed….I have no idea. Will find out tomorrow on the next project adventure.
I appreciate your responding to the question, and asking questions. It’s a bit of a paradox for someone to be editing who is technically challenged.
Happy New Year and may your monitor never go all white or black…
Best
Sz
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