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Black Magic Intensity Shuttle issues BLACKSCREEN
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well its usb 3.0 im not getting another card
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Just saying it’s “USB 3.0” doesn’t mean a whole lot.
What is the manufacturer of the USB 3.0 Controller, and what is the version of the drivers and firmware?
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This is the most troublesome piece of work I’ve ever encountered, the Black Magic Shuttle USB 3.0 . I’m trying to capture a mirror display of my iPad 2.
Loaded all the right drivers for Renesas USB, got the latest install from the Black Magic site, disabled my Firewall and anti-virus, and FINALLY was able to capture 3 minutes of .avi (8GB!) Turned off the myy PC, feeling triumphant I got the sucka to work. Only to find that the next day, it doesn’t.
Reinstall of uSB 3.0 drivers, uninstall program, reinstall program…won’t capture anything from my iPad, but it will capture YouTube out from my iPhone. How odd is that?
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I might just get a HD PVR not any dicking around to do
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I feel your pain.
I bought a Shuttle over a year ago and have never once got it to work. Tried a motherboard with a Renesas chipset (rare as unicorn poo now), didn’t work. Tried a Crosshair V Formula with ASMedia chipset, no go. Tried a 3rd party NEC/Renesas chipset PCIe card, no go.
I’m planning to build an Ivy Bridge Z77 chipset machine soon and am still trying to plan around this stupid card in the vain hope it will one day work. Not one of the Z77 motherboards I have looked at has the magic Renesas chipset which the Shuttle likes, it’s long been phased out of existence.
How on earth can you release a product which simply will not work on 99.9% of the computer hardware on this planet? Why do they continue to sell it? This thing has been nothing but an expensive doorstop since I bought it, and Blackmagic have not once even attempted to resolve any of this nonsense.
Buy any other product, just steer well clear of this garbage and advise anyone else to do the same.
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I’ve tested my Shuttle with various motherboards and USB 3.0 chipsets.
Renesas: Has worked well on all motherboards I’ve tried it with. I’m currently using a PCIe card with a Renesas controller on a Rampage IV Formula and that works fine too.
ASMedia: Video passthrough sometimes works, but otherwise the Shuttle is incompatible with this controller.
Fresco Logic: Supposedly the holy grail of controllers for use with the Shuttle, but I couldn’t even get close to getting it to work. Windows can’t even detect the Shuttle properly.
Intel Z77 Native: As with Renesas, works perfectly, as least with the one motherboard I’ve tested it with (Asus P8Z77-V Pro).
EAC.
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I don’t know why everyone thinks you have to have a Reneas/NEC chip. I have a Fresco chipset for USB 3.0, and it works just fine after updating the drivers.
BMD never said you have to have a Reneas/NEC chipset, they merely mentioned that if you do have that chipset, to update the firmware and drivers.
The version of Fresco I have actually was tested by someone else about 7 months ago, and they couldn’t get it to work at all. I’m using the drivers that were released this past December, and like I said, it works perfectly.
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I have same problem, and my tolerance is verrrry low for non functioning electronics (there’s no excuse for a 200$ piece of hardware).
The audio captures fine, the video does not. I may have to add BM to my blacklist (Samsung, BM, etc…)
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Hi,
we have the Asus P8Z77-M here with a Core i3 on it and we just can’t get any live HD stream in Media Express. The shuttle is recognized but no live image.
Do you have any hints where to start looking for things?
– different processor?
– separate GPU not the one on the processor?
– BIOS settings?Any help is appreciated!
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Maybe it’s because the BMD support site only explicitly mentions the Renesas USB 3.0 chip? It’s a little strange that they don’t have anything at all about Intel’s Z77 USB 3.0 implementation and compatibility with any of their USB 3.0 products. It seems like that would be the standard to focus on now that Intel is finally adopting the technology.
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