BCC ‘Launch Text Window’ no longer working in Sony Vegas

[Jon Kozenko]

Hello Seb,

Was there anything that came up where, afterward, the window stopped launching? Primarily, do you know if any Windows or Vegas updates were installed recently? Also, in case, try applying both (in order, if possible) the BCC Type On Text and BCC Extruded Spline. I wanted to check if both also failed, if neither, or if the BCC Type On Text is failing while the Extruded Spline is functional – if this is the case, the problem could be tied to one or more Font files on the system.

Just to confirm, after the Text window fails to appear, does Vegas still run as before, or does it freeze/slow-down?

Thanks,

Jon

[Seb Smith]

Hello, yes windows has updated recently and I was able to access another computer that has BCC installed too, it wasn’t working on that either, which leads me to think this is a Windows update causing it.

Extruded EPS & Spline both seem to be working fine, and Vegas works as normal after the window fails to appear.

[Jon Kozenko]

Seb,

In the other forum discussion, you say that this problem came up on 2 systems at the same time? If so, there could be something in the Windows update that could be taking place. I’ve alerted some people here of the situation in case.

Is BCC Type On Text exhibiting the same problem?

Thanks,

Jon

[Seb Smith]

Yes, type on text is exhibiting the same problem, and yes I do believe it is a windows update due to the fact the issue has appeared on 2 computers both of which previously worked. I’m going to try a rollback when I have some time free, I’ll report back with results.]

The last time I used the feature successfully was on the 15th of May 2015, so I’ll rollback to before then and see what I find.

Edit:

I’ve tried removing all Windows & MSE updates to the point I was last able to use the function, but it still isn’t working. I’m not sure what to try after this.

[Jon Kozenko]

Seb,

Thanks – good to know that there is that connection at least. Would you be willing to try downloading the trial for either our RED or Graffiti products? I ask because, if this is actually related to a problem with BCC loading Fonts, you should see that RED/Graffiti would also be experiencing problems – if you can try one of them and let me know if the program launches (or crashes on launch), even as a stand-alone program, that would help us dig deeper.

Thanks,

Jon

[Seb Smith]

Boris red works fine, as does the text feature in Boris red, both in Vegas and standalone.

[Vincent Levalois]

Any resolution to this? I’m running Win10 with latest updates, Vegas 13 build 453 and BCC 9.0.2. Launch Text Window is not opening for Type on Text or Extruded Text.

[Seb Smith]

I’ve found a workaround which is very strange; disabling your activation means the text window can start working. So deactivate the license, write your text then re-activate the license. Hopefully this also gives a lead on the fix.

[Erik Davis]

How do you activate and reactivate please?