Battery Error – Please change battery

[Craig Seeman]

It may be the contacts or some intermittent connection in the internal electronics to the battery. If you can find an easy way to clean the contacts you could try that first (and test in a non client shoot situation). Obviously if it’s the electronics it’ll need service. Hopefully Sony will allow you to use a local Sony Pro authorized service center rather than a “main” one.

[Mark Palmos]

Hi Craig,

Yeah, it might be internal, the external pins are squeaky clean.

A local repair chappy reset the Ex-1 prefs, but that did not fix it.

It works fine on Mains, so I will use mains for my shoot on Monday and send the camera in on Tuesday… sniff…

Thanks for the help.

Mark.

[Andrew Hamilton]

Has anyone found a resolution for this issue? Its suddenly started happening on my EX1r. Full battery yet I get a battery error code to change the battery.

I’ve only had my EX1r a short time and its taking years off my life.

Andrew Hamilton

Corporate Training Video
Hamilton International Productions
https://www.hiproductions.com

[Mark Palmos]

Hi

This problem was caused by a faulty circuit board, unfortunately the main board of the camera and costs about £1800 or so to replace.

The cause, they say, can be by inserting and removing the firewire cable when things are on (I did not use the firewire at all).

You will have to go to your sony repair people, free if under guarantee, if not $$$ im afraid.

Mark.

[Darshan Singh]

Hi Sir,
In the middle of a shoot and my EX-1 has started to give me this error message – and then automatically powers down. Sometimes I can take out the battery, put it back, re-power the camera and it works for a while, then the message comes again. Sometimes I have to try 5 times before I can power up without that message screen off

PLEASE…ANY ONE SEND ME THIS FAULT…my email address is darshan.singh766@gmail.com