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Bad interface problem!
I’ve recently bought a new PC and installed the Creative Suite on it. It’s running windows XP with 3GB ram, and a GeForce 9600 GT graphics card.
But the interface bugs up really badly all the time. Namely in After Effects and Premiere. I’m having no issues with Photoshop.
I had Creative Suite installed on my old PC, which also ran Windows XP, and it worked just fine!The menus disappear, (menuitems reappearing when i hover the mouse over them), windows within after effects blending with the main window, and all the docks being jumpy (sorta hopping out of place and back in a split second)
I’ve also had my entire computer restart suddenly when trying to capture video.
It makes it pretty impossible to work, as when a menu or something bugs up, it sticks there, covering other buttons and just generally messing up the entire interface.I’m suspecting this is related to the graphics card. The settings indicate everything working however (with the OpenGL settings), and performance is generally fast, so the OpenGL must be working to get that performance.
any suggestions on how to fix this? I can’t seem to find anyone else having the same problem!
many thanks in advance!
Christopher OShea -
5 Replies
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Here are some shots in the dark –
1. Try without OpenGL enabled.
2. Try another driver or two for the 9600GT. The latest driver is not necessarily the greatest.
3. Get a bigger power supply for the PC especially if the graphics card has a molex (power socket) and requires extra power from the power supply. (Symptom: PC re-starts without warning).best of luck,
Thomas Leong -
Thanks for the response!
I have tried both the newest driver, and the one that dates just before the newest one.
I have also tried with and without OpenGl support, hardware accelerated panels, multithreading, allowing more and less ram to the card and the cache. I’ve also tried deactivating the default windows XP look for the windows classic 2000/98 look. But nothing has had any sort of effect so far 🙁The system came prebuilt, so I doubt (and hope not) the power supply would be a problem! Also, I can play heavy games and watch HD video in VLC without any problems at all, and the temperature is only about 55/131 degrees at full load.
but once again thanks for the reply!
Christopher OShea -
Heres something interesting, I turned hardware acceleration in display settings off completely. This fixed the problem.
The only problem is, now I have no hardware acceleration at all, giving me close to no performance at all in pretty much anything. Obviously After Effects doesn’t run well like this.But at least this makes it almost certain that the problem is related to the graphics card.
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Sounds promising. Since the system came pre-built, ask the system builder to provide another graphics card to test. You may have a one-in-a-thousand defective card.
But, having said that, recently i had one of my desktops blue-screening either on boot up or when doing something/anything. Initially, I suspected the graphics card, driver and/or power supply and tried disconnecting periphereals, changed cards, drivers, etc…eventually, after a week of try-outs, traced it to a faulty SATA cable from the mobo to my OS drive! Wierd. the cable has been good for the last 2 years+ and I had not fiddled with the interior for quite a while, and it just went bonkers like after shutting down for the weekend. Must be Gremlins!!
Thomas Leong
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thanks for the help Thomas! 😀 I have managed to resolve the issue!
It seems it was the Microsoft Intellipoint mouse driver 6.10 that was causing all the mess.(who would of thought?)
replacing it with the old, 5.5 driver fixed the issue!But thank you for your suggestions and Merry Christmas! 😀
Christopher O’Shea
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