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Forums Avid Media Composer Avid won’t launch

  • Avid won’t launch

     Annu Lilja updated 1 month ago 2 Members · 3 Posts
  • Annu Lilja

    February 16, 2023 at 9:14 pm

    I have a monthly subscription to Media Composer Ultimate. For some reason I had to authenticate upon launch, and I accidentally clicked on media composer/first. After that, every time I try to launch media composer, it gives me an error “you do not have a media composer / first entitlement “

    it won’t direct me to the activation options on avid link. When I open avid link, and try to manually activate the license, I get the same error. Please help! I can’t get any work done.

  • Mads Nybo jørgensen

    February 16, 2023 at 10:03 pm

    Hey Annu,

    Have you tried to un-install, and then re-install Avid MC?
    I would also suggest that you log into your online account to see if by choosing “first”, if Avid has taken that as you cancelling your subscription – although unlikely, worth checking.

    Alternatively, you might need to call Avid directly.

    Atb
    Mads

  • Annu Lilja

    February 17, 2023 at 2:51 am

    Thank you! Actually, another forum told me to press “w” while pressing the media composer icon, and this allowed me to authenticate with avid link. So random… but it worked!

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