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Avid won’t launch
I have a monthly subscription to Media Composer Ultimate. For some reason I had to authenticate upon launch, and I accidentally clicked on media composer/first. After that, every time I try to launch media composer, it gives me an error “you do not have a media composer / first entitlement “
it won’t direct me to the activation options on avid link. When I open avid link, and try to manually activate the license, I get the same error. Please help! I can’t get any work done.
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3 Replies
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Hey Annu,
Have you tried to un-install, and then re-install Avid MC?
I would also suggest that you log into your online account to see if by choosing “first”, if Avid has taken that as you cancelling your subscription – although unlikely, worth checking.Alternatively, you might need to call Avid directly.
Atb
Mads -
Thank you! Actually, another forum told me to press “w” while pressing the media composer icon, and this allowed me to authenticate with avid link. So random… but it worked!
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you may have accidentally activated the Media Composer First entitlement instead of the Media Composer Ultimate entitlement. You can try the following steps to fix the issue:<div>
</div><div>Close Media Composer and Avid Link.</div><div>
</div><div>Open Avid Link and navigate to the “My Products” section.</div><div>
</div><div>Click on the “Media Composer Ultimate” product.</div><div>
</div><div>Click on the “Activate” button and follow the prompts to activate the product.</div><div>
</div><div>Once activation is complete, launch Media Composer and check if the issue has been resolved.</div><div>
</div><div>If this does not resolve the issue, you can try contacting Avid support for further assistance</div>
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