AVID MC Color en DaVinci Resolve 12 issue.

[Ronen Pestes]

I’m on 10.10.5 and it works fine.
Try the old uninstall reinstall for both resolve and Eucon

for your static IP, do you have the MCxolor at 10.0.0.2 and your network at 10.0.0.1 ?
Do you have Baselight installed on your system?

Ronen

[Verne Mattson]

I don’t think EUCON is El Capitan compatible yet. I have no issues with my Artist Panel and Resolve on 10.10.5 and EuControl 3.3.2.

Verne

[Mike Most]

Eucon 3.3.2 is the El Capitan compatible release and works fine.

[Javier Lopez]

Hello Ronen,

Thanks for your time and response, I don’t have Baselight Installed, I had tried to reinstall but no luck using the manual configuration I had following settings but the EU app does not recognize them, so I had roll back to DHCP:

*Network – Ethernet 1:
IP Address: 10.0.0.02
Subnet Mask: 255.0.0

*Avid MC Control
IP Address: 010.000.000.002
Subnet Mask: 255.000.000

Using the DHCP protocol the EU app recognizes both devices “I am using a Netgear Ethernet Switch”, also, I was able to perform the firmware update on both devices, there is communication between the computer the the MC Transport/MC Color, MC Transport works fine AMC v8.4.4 using the DHCP protocol.

I greatly appreciate the help.

[Javier Lopez]

Hello Mike,

Do you have it working with DaVinci Resolve?. If so, would you please share the settings used?. The EU app recognizes both devices “I am using a Netgear Ethernet Switch”, also, I was able to perform the firmware update on both devices, there is communication between the computer the the MC Transport/MC Color, MC Transport works fine AMC v8.4.4 using the DHCP protocol.

Thanks.

[Glenn Sakatch]

Have you got the color transport turned on in Resolves preferences?

I;m using it with 12 (windows) with no issues.

Transport will let you use mapped button presets, but I don’t think the shuttle wheel will work.

I use the color and artist control surfaces both with Resolve.

Glenn

[Javier Lopez]

Hello Glen,

The options to use Avid Artist in the preferences panel in DaVinci are greyed out, the option is there but I can’t select anything.

Thanks for your reply.

[Glenn Sakatch]

Again, I’m on Windows, so things may be different, but if I have an issue with it the first step is to relaunch the Euphonics app and get it to re initialize the surfaces.

Once it is running, if you exit Avid do the controllers now show that they have control of a different program?

In windows when Avid or Resolve isn’t running, the panels show control over Office or they might even say Desktop…not at my box right now. But they are always in control of something.

I’ve actually had more issues getting them to snap to Avid than anything else…Resolve just always seems to work,and I’ve always been on DHCP.

There are no other computers on the network with EU running are there. I have had issues with that.

Glenn

[Javier Lopez]

Hello Glen,

I had solved the issue, it was the app version from the App Store, now I am using the control without an issue, thanks to everyone for the time taken help me in this case, a wonderful day to everyone.

Regards,

Javier.

[Jagdeep Gill]

Hey Javier

I have the same issue as you, I’m using the app from the Apple Store as well ($500usd).
How did you fix the issue?

Thank you