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AVID IN THE UK
Avid Xpress Pro customers in the UK are referred to by Avid’s representatives rather demeaningly as the lower end of the market.
Xpress Pro is marketed as :-
“Powerful, professional film and video editing software with native HD support” If only their support team showed some “powerful, professional support.Before upgrading to 5.7 I contacted six Avid re-sellers in the London area and not one had a good word to say about their dealings with Avid.
I persuaded, against my better judgement and against his advice, one re-seller to supply me with the product and find that it does not
work correctly with PAL DV.Avid were aware of this, and it would be reasonable to assume that the majority, if not all, UK users would be working in PAL DV. Still Avid took the money and ran.
In any ethical business who cared for its customers, even their lower end ones, this would not happen.They are making a good case for the mac and final cut.
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6 Replies
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[McQueenUK] “I persuaded, against my better judgement and against his advice, one re-seller to supply me with the product and find that it does not
work correctly with PAL DV.”I’m curious – what exactly are the problems XPress Pro has with PAL DV?
Jon
“The Almighty tells me He can get me out of this mess. But He’s pretty sure you’re F%$#*D!”
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They have changed the field dominance in 25i PAL from the correct Lower Frame First to Upper Frame First. This of course means that all stock animations and titles properly saved as Lower Frame First as 32 bit AVI or QT files will not load.
If you want to use them you first have to re-render them as Upper Frame First. Then having imported them you discover that the alpha channel is lost and you cannot overlay them. -
Hmmmm…
I work for a TV station in Germany (also PAL land), and we have 5 xpress pro suites and an Adrenaline. We dont have field order problems with our DV material.
Digitise the stuff in the native DV codec (4:2:0) and it should still be lower field first. Thats the case with me, at any rate…
Simon -
I believe McQueenUK is referring to imported Pal DV files that are lower field first, not captured files. Avid doesn’t recognize the lower field first and creates jitters. I haven’t tested it myself (I’m NTSC) so I don’t know if it’s a bug or an isolated incident.
Michael.
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Avid DV 3.5, Avid Xpress Pro 4.6 both treated PAL DV correctly as lower field first.
For some reason best known to Avid Xpress Pro 5.1.8 treated PAL DV incorrectly as upper field first then in version 5.2.4 it was back to the correct lower Field first but with 5.7.2 Avid has again reversed the dominance. I wouldn’t mind if they were consistently wrong but all these changes are ridiculous from a company masquerading as the industry leader. -
Hi friends,
Here in Argentina we have exactly the same stupid PAL bug.After testing many many many renders, codecs, field dominances and all you can imagine, I’ve founded one simple solution.
Install Avid Xpress Pro 4.6 -could be 3.5- and use it only for importing your DV PAL LOWER FIELD files.
Then switch to 5.7.2 and open the same (shared or external) avid project.
Another way is to install 4.6 on another computer and copy the OMFI Media files of the imported material from 4.6 station to 5.7.2 station.
That`s it.
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I’m married to Avid since 1994. I will love it forever and ever. But FCP is so so sexy…
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