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avid importing crisis
Hi, I have a big problem with my brand new media composer and brand new imac. When I try to import any footage, from a memory card, a dvd or from the computer itself, I get a message saying, “No media drives are available, you can only import log shots.”
On one occassion it actually imported some files after I clicked ‘any files’, but every other times it’s simply done nothing when I try to import.
I’ve even been in touch with avid who recommended repairing the disk permissions but that has had no effect at all.
When I first installed the software I had a problem opening it with a message about ‘migrating’ something. Avid recommended downloading another version which I did, and it worked – not sure if that’s relevant though.
If anyone can help I’d be extremely pleased.
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10 Replies
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I responded to you in the other thread but MC version and OS version may be helpful here.
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Thank you Mathew, unfortunately it’s still not working.
It started to import some files and it seemed good. Then for no apparent reason when I tried to import more it said ‘The target media drive is full. Select a different media drive’.
I was importing directly from a media card, maybe that was full? But I don’t know how to change the drive. I tried copying the files from the card to a file on the desktop and importing from there, but that didn’t help Any ideas?
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Where are you storing the media? How large are your media drives and how much space is available on them?
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The total file is about 13 gigs, I’m storing it on the computer’s main drive, they’re on a file on the desktop now.
To be honest I’ve only just heard of a media drive, can you tell me about them?
Also, it keeps telling me that ‘Your target media drive is full’. It won’t let me set this to my mac’s hard drive and it keeps telling me that the drive it’s using is ‘Thai2009’, which I want to delete (and I thought I had) but can’t see how to.
Cheers
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A media drive would simply be a drive dedicated for storage.
So you are using internal drives.
Do you have the drives mounted on your desktop? If so get info on the drive and look how full the drive is.
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That’s what I thought a media drive was.
Here’s what seems to be happening. If I import the files direct from the memory card it works up to a point, then it says the media drive is full. That makes sense as the memory card isn’t big enough to store all of Avids information as it converts the quicktime files on the card to videos files.
When I copy the files to a new folder on my desktop, it simply won’t import them at all.
Perhaps I need to set the file I’ve created as the media drive for avid, but I don’t know how to do this and it keeps reverting to the memory card as the media drive.
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Also, no I don’t have the drives mounted on my desktop. But the computer is brand new and there should be plenty of room.
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You say it won’t import when you transfer to the Mac first.
Do you mean it won’t let you select the file?
What type of file is it?
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I think I’ve found the problem from Avid customer care:
“The problem is arises because Snow Leopard no longer allows unqauthorized write-access to the root of your boot volume. If that’s the only volume that you have on your system, you will see that error.
I found a simple solution to the problem, although it breaks Snow Leopard’s security protocol. I changed the permissions on my boot volume to allow full access to my group – which is Administrator. I did this using the following command in the Terminal:
sudo chmod 775 “/Volumes/Macintosh HD”
You will need to replace “Macintosh HD” with whatever you have named your boot volume. If your boot volume name contains a space, the entire path should be wrapped in quoatation marks.”
I’m now using an external drive which works fine. Thanks for your help.
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Glad to hear you got it running.
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