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Forums AJA Video Systems avid error with ama and kona hardware

  • avid error with ama and kona hardware

     dan luke updated 8 years ago 2 Members · 3 Posts
  • dan luke

    August 22, 2012 at 9:07 pm

    Using MC 6.0.3 on a mac running 10.7.4 with kona LHi hardware. I am using AMA to link to qt prores files. I frequently receive the following error message and have to leave the application and restart to get back on track. I’d estimate it happens about once every hour.

    AMEResourceManager::ReconfigHW_Legend BoB_Play()
    Error [2147483657] unable to: legendBoB

    Anyone have similar problems or possible clues? I’ve posted this in the avid forum and emailed AJA support as well.

  • gary adcock

    August 23, 2012 at 3:53 pm

    I would make sure that the Firmware is current on the card.

    uninstall then reinstall the software.
    Check with the Conflict Catcher (Resolve is a known issue)
    Then force the firmware upgrade on your card using the Kona Updater app.

    gary adcock
    Studio37

    Post and Production Workflow Consultant
    Production and Post Stereographer
    Chicago, IL

    https://blogs.creativecow.net/24640

    follow me on Twitter
    @garyadcock

  • dan luke

    August 25, 2012 at 8:22 pm

    Rudy at AJA support solved the problem. I was using the wrong version of the I/O plugin 10.1 instead of v10.3.2

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