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Forums AJA Video Systems avid error with ama and kona hardware

  • avid error with ama and kona hardware

     dan luke updated 8 years ago 2 Members · 3 Posts
  • dan luke

    August 22, 2012 at 9:07 pm

    Using MC 6.0.3 on a mac running 10.7.4 with kona LHi hardware. I am using AMA to link to qt prores files. I frequently receive the following error message and have to leave the application and restart to get back on track. I’d estimate it happens about once every hour.

    AMEResourceManager::ReconfigHW_Legend BoB_Play()
    Error [2147483657] unable to: legendBoB

    Anyone have similar problems or possible clues? I’ve posted this in the avid forum and emailed AJA support as well.

  • gary adcock

    August 23, 2012 at 3:53 pm

    I would make sure that the Firmware is current on the card.

    uninstall then reinstall the software.
    Check with the Conflict Catcher (Resolve is a known issue)
    Then force the firmware upgrade on your card using the Kona Updater app.

    gary adcock

    Post and Production Workflow Consultant
    Production and Post Stereographer
    Chicago, IL

    follow me on Twitter

  • dan luke

    August 25, 2012 at 8:22 pm

    Rudy at AJA support solved the problem. I was using the wrong version of the I/O plugin 10.1 instead of v10.3.2

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