• Adobe Premiere Pro

  Autodesk M&E Customer Support Specialists Wanted

  Posted by Autodeskguy on November 24, 2005 at 9:33 pm

  Technical Support Specialists (3 positions available)

  Location: Montreal, QC, Canada

  General Summary:

  The Technical Support Specialist is responsible for finding ways to resolve customer technical support calls for at least one to two Autodesk Media & Entertainment products. He/she is responsible for delivering first line support and problem resolution to customers on a daily basis. He/she will respond to customer technical inquiries via email or telephone.

  Principal Duties and Responsibilities:

  – Respond to customer technical inquiries and keep customers informed of status

  – Research, replication and testing of technical issues. Follow up on escalated issues

  – Research and publish technical documents for internal and public use

  For further information and requirements or to apply for this position, visit:

  https://www.autodesk.com/careers > Job Search > Req. ID = 58007

  https://autodesk.recruitmax.com/ENG/candidates/default.cfm?szCategory=jobprofile&szOrderID=58007&szCandidateID=0&szSearchWords=&szReturnToSearch=1

  Autodeskguy replied 20 years, 10 months ago 1 Member · 0 Replies
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