Audio Trouble

[Jeremy Garchow]

Did you setup your east setup? Is your external video set to on in FCP?

[Dan Archer]

I did. I am editing XDCAm EX and i started with easy setup but had to change a couple of settings. I acan see the audio bouncing the meters but no uotput to IO. I dont see the IO meters move at all. Video is set to out put thru IO and i see it fine

A cut is a cut & a dissolve is a disolve, and not just anybody with a system is a pro. Also now i noticed that when I turn audio out to AJA IO i get a dropped frame error. Very strange

[Jeremy Garchow]

This was an issue with older drivers. Please Uninstall what ever you have using the uninstaller, then reinstall 5.1.2.

Jeremy

[Dan Archer]

I have done that already, and that seems to have made it worse. I will retry it for kicks.

A cut is a cut & a dissolve is a disolve, and not just anybody with a system is a pro.

[Jeremy Garchow]

Make sure you uninstall first. Then reinstall. And make sure it’s v 5.1.2 not 5.1.1.

Jeremy

[David Perry]

Hi,

I have often had this problem. Could be a couple of things. I would guess that if you can hear internal speakers your Audio/video settings are not correct. The output must be IO/HD on the audio as well as your video setting on the AJA. Also, your system preferences must select the IO/HD. Sorry if these are simplistic but it seems to be a common issue. Also, after you set these go back and check if your external video is set to All Frames.

David Perry

David Perry
Carmen Productions

[Bob Zelin]

David’s suggestions are excellent. I would also like to suggest the following. CLOSE your existing project (the one you were working on), and open up a NEW project, new EASY SETUP, and new sequence. Simply bring up BARS AND TONE, and try it now. If it works, digitize some NEW material, and play it back.

So often, everyone is in a panic – “I just want to get back to work with my project that I have to finish”, and don’t step back to observe the problems. Close your current project, start from scratch (just for a few seconds) on a new project, and do your tests this way (With a NEW EASY SETUP), and you should be fine.

Bob Zelin

[David Bispham]

David Perry says…”Also, your system preferences must select the IO/HD.”
If he means the System Sound then I experience the endless audio echo problem if the IO/HD is selected and I select the Digital Out for system sound.
I am using 5.1.1 (AJA) on Tiger 10.4.11 because I was told 5.1.2 is for Leopard, but this could be incorrect.

[Dan Archer]

OK so I updated firmware, uninstalled and reinstalled the drivers, did the easy setup thing. and i am right back where i started with the never ending echo and when that goes away i only get on e speaker to work but with no echo. SHEESH. Is ever one else having these probs????????

A cut is a cut & a dissolve is a disolve, and not just anybody with a system is a pro.

[Jeremy Garchow]

Dan-

I can only think that it’s a config issue. It’s either the way you have it routed, a software problem or there’s something wrong with your io box. If someone was there, it could probably be diagnosed very quickly and fixed.

I’d call AJA.

Jeremy