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audio rate troubles
We have a 2 hour video and today received the music file which was created using a DVD with timecode burn from our timeline. The music comes into our system about 15 seconds short. As in, it starts fine, but as it goes on it slowly begins to lose sync and by the end of the show, the audio is way off and ends 15 seconds early. We’re experimenting with the compression/expansion tool now, but there has to be something else going on here. For one thing, their audio is 44.1 and our project is 48, so we tried converting both ways (change the audio to 48 or change the project to 44.1) but it made no difference in the lengths. Shouldn’t it have?
I’m guessing this is a common mistake, we just don’t ever send audio work out of house, so we can’t figure it out. Any help would be appreciated.