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Activity Forums Adobe Premiere Pro Audio Gain Causes Program Crash

  • Audio Gain Causes Program Crash

    Posted by David Dobson on January 3, 2011 at 7:49 pm

    Recently in Premiere CS5, on some audio tracks, selecting audio gain crashes the program. It happens every time on the same audio clips. It has happened to MOV and MXF files so far. I am wondering if the problem is that tracks are supposed to be MONO (4 mono tracks for mxf) but they have come in as 2 stereo channels? But why? Anyone else had this problem and found out why or has a solution?

    Have also found that a MOV file with a closed Caption Track in it will play NO AUDIO at all. Have to export WAV files from Quciktime.

    David Dobson replied 15 years, 3 months ago 3 Members · 6 Replies
  • 6 Replies
  • Todd Kopriva

    January 4, 2011 at 12:21 am

    This is a known bug. We’re currently working on a fix.

    It seems to not arise with four mono channels, but it does arise with two stereo channels.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • David Dobson

    January 4, 2011 at 3:36 am

    good to know – thanks.
    It also happens on the mono tracks when you breakout a stereo track to mono tracks.

  • David Dobson

    January 18, 2011 at 7:23 am

    Also – now that I’ve had some to think about it – since when did premiere start importing the tracks of DCVPRoHD as stereo tracks rather than mono tracks? Seems that is not how it used to be. It would be better is they were mono.

  • Tim Kolb

    January 19, 2011 at 7:03 pm

    Are these clips that FCP has already re-wrapped?

    PPro imports the MXF P2 camera files as 4X mono.

    The Audio gain crash seems to be unique to audio that has been re-configured…mono as stereo…stereo as split mono…etc.

    At the moment the ability to re-configure audio track structure…as nice as it is…is rendered relatively moot by this bug as audio gain is one of those things that is a staple of most edits for most people who aren’t pre- or post-mixing in a DAW setting.

    Hopefully it will be fixed soon.

    TimK,
    Director, Consultant
    Kolb Productions,

  • David Dobson

    January 19, 2011 at 7:22 pm

    PPro is importing the MXF files not as 4 mono tracks as it used to but as 2 stereo tracks. Not cool. Is that a setting I don’t know about?

  • David Dobson

    January 19, 2011 at 10:27 pm

    Ah – found it – audio mapping was set to stereo rather than source file. Looks like you could force it to mono as well which, if you knew in advance you had the bad stereo tracks, could circumvent the Audio Gain crash problem.

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