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Activity Forums Adobe Premiere Pro Audio Disappears

  • Audio Disappears

    Posted by Corinne Friesen on June 29, 2012 at 6:15 pm

    Working on a short trailer with music bed and some voice over. About a minute into the project the voice over track won’t play, doesn’t show on the audio meters, nothing. The music bed is fine and the first 30 seconds of all material is fine, but I’m losing sound on the voice over on my last 30 seconds of clips.

    Already checked:
    mute options are not enabled.
    changed the tracks that the audio for these clips sits on – no improvement.
    Even checked the ‘mute input during recording’ since that seemed to solve it for someone on another forum. No luck.

    So I rebuilt the last 30 seconds, and that seemed to go OK, got my sound back and saved the project. And next time I opened the project, I was back to the same problem. Each time I rescue the project, then close the project down, I lose the sound on those clips.

    What the heck is happening?

    More importantly, how the heck do I FIX this??

    Ivan Myles replied 13 years, 2 months ago 9 Members · 12 Replies
  • 12 Replies
  • Corinne Friesen

    June 29, 2012 at 6:33 pm

    Update: It seems to happe with any new clips I lay out. They’re fine at first, but once I close down the project and reopen it, the audio doesn’t play and doesn’t show on the meter.

  • Mark Welch

    June 30, 2012 at 1:29 am

    Do you get an error message when the CTI rolls past the clip during playback? This happened to me on my second project. The audio actually encoded fine when I exported the media to Media Encoder and listened to the final encoded file.

    You might try that even if you are not finished with project – just as a test.

    I opened up that same project with the offending audio clip in a free CS6 trial download and the problem never happened. That just went away in Premier 6.

    Trial expired, I’m back to 5.5 and the clip is gone again but it did encode just fine.

  • Thomas Pohl

    July 2, 2012 at 5:03 am

    I had simular problems. I switched of the Cuda cards and it disappeared. So it probably has something to do with the right positions of your grafic cards in your computer.

    Cheers
    Thomas.

    https://www.footage-online.com – RED footage and more available in HD, SD and RED RAW R3D
    https://www.facebook.com/footageonline.de

  • George Creasman

    July 10, 2012 at 6:09 pm

    Anyone have a definitive solution for disappearing audio?? It is making editing impossible. Infuriating and disappointing.

    Mac Pro mid 2010 OSX 10.7.4
    2×2.93 6core Intel Xeon
    24 gig Memory
    Nvidia Quadro 4000

  • Corinne Friesen

    July 11, 2012 at 1:06 am

    First, thank you for your suggestions, guys. Didn’t have much luck with them, but the Cuda Cards suggestion looked promising for a bit.

    George, what I ended up doing was go back to the last version of my project that didn’t have the problem and then I rebuilt it from there. Tedious, I know, but it solved the problem.

  • Jon Felix

    October 22, 2012 at 11:13 pm

    I too am experiencing this. Every time I reopen the project – the audio is missing in just the way described in this thread. I go back to an earlier version of the project – cut and paste the audio back in – but next time I open the project it’s gone again …… very annoying!

    Jon Felix
    RAINDOG MOTION PICTURES
    Los Angeles

  • Sean Morris

    December 12, 2012 at 4:17 am

    Wanted to bump this thread as the same thing is happening to me. So far only a few clips have had their audio disappear, and I’ve had to match frame and replace the audio manually to restore it. I exited PP and came back in, and so far the audio is sticking, but if this starts happening all the time it’s gonna be a killer. I’m working on a huge/long edit right now.

    Anyone find a solution or find out what’s going on?

  • Tom Daigon

    December 12, 2012 at 1:41 pm

    What kind of media are you seeing the audio disappearing from?

    Is all that media stored on a external raid?

    One possible fix for disappearing audio is to create a new sequence that has the same parameters as the problematic one.

    Then copy and paste the timeline from the old to the new.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Sean Morris

    December 12, 2012 at 8:36 pm

    Hi Tom. I am editing footage straight out of a Panasonic AF-100, so the media files are .mts. They are stored on an external drive. Thanks for any insights, it definitely is a strange bug.

  • Tom Daigon

    December 12, 2012 at 8:38 pm

    That is a format I have not worked with yet. Sorry. 🙁

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

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