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Activity Forums Adobe Premiere Pro Audio Constantly Dropping Out During Premiere Playback

  • Audio Constantly Dropping Out During Premiere Playback

    Posted by Jamie Panton on March 18, 2024 at 7:16 pm

    Hi everyone, would appreciate some help with this it’s driving me crazy. I’m working on a still relatively new MacBook Pro (two years worth of use), editing little packages shot on my FX6. I’ve noticed over the last six months or so audio dropping out during playback in Premiere, but over the last month or so it’s got so bad I can’t finesse projects at all or make editorial decisions. And it’s taken a step further over the last 48 hours. It’s literally every few seconds audio drops and I need to pause, hit play, wait a second, get a few more seconds of listening in, before it drops again. Incredibly frustrating.

    What’s strange is nothing has changed in my workflow, in fact I’d consider these projects fairly light. It’s mostly MXF files from my FX6, some wav’s for soundtrack and a few MP4’s. A year ago or so this wouldn’t have caused any problems.

    I’ve tried the usual things, computer restart, Premiere reinstall, deleting the cache, disabling Lumetri and other effects. Nothing is helping. I’m on tight deadlines for clients this week and don’t know what else to do. As it stands my system isn’t useable all of a sudden.

    I’m currently moving the project over to an SSD to see if that makes a difference. But I’ve been running projects more intensive than the ones I’m currently on from HDD’s for years before this and it’s been fine. It just seems like a steady decline. I guess another option would be to create proxy’s but one of these projects is closed to finished and that just seems like a bit much when this should run fine, based on previous use of this MacBook Pro.

    Any help would be massively appreciated – let me know if anymore info needed.

    Eric Santiago
    replied 3 weeks, 2 days ago
    3 Members · 5 Replies
  • 5 Replies
  • Jamie Panton

    March 18, 2024 at 8:16 pm

    Also, might be worth noting, that video continues to play absolutely fine. It’s just audio is lost until it’s paused and played again.

    Sequence is fully rendered (both visuals and audio).

  • John White

    March 18, 2024 at 10:21 pm

    I would first recommend that you trash your PPro preferences. Then my next question is what codec you’re editing with – mp4 or ProRes? If it’s mp4, that is a Long-GOP codec, that isn’t necessarily frame accurate. Sure it saves disc space, but ProRes is definitely a frame accurate codec. This kind of spooky nonsense – dropping audio, losing the waveforms, and slipping frame – points doesn’t happen with PR.

  • Eric Santiago

    March 18, 2024 at 10:39 pm

    Do you suspect the codec?

    Do have time/resources to test a current project in a diff NLE?

    I noticed you didnt mention working in ProRes, maybe I missed that.

  • Jamie Panton

    March 19, 2024 at 6:27 am

    So I just changed the preview files from ProRes to H.264 and rendered again and that did the trick. Opened another project, played it, same issue as before, switched to H.264 as well and it’s working. Thanks both.

  • Eric Santiago

    March 19, 2024 at 6:56 pm

    So it was ProRes when you were having issues then converted to h264 and now no issues?

    Was the system struggling to play the ProRes?

    Its usually the other way around as far as codec issues.

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