ATi X800 XT and Open GL

[Chris]

Not sure if this is any help, but I run an ATI X800 XT on a Windows machine and C4D works perfectly… so I wouldn’t say it was the card.

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[Scott Frizzle]

Yes, Jose, I have the same setup with the same problem. Usually a restart of Cinema will fix it for a while, but it creeps back in. I ahve dome some fairly extensive testing, and I’mm 99% sure this problem is specific to C4D (MAC) and the ATI X800 XT. I reported this problem to Maxon, and they said they had not heard any other reports of it yet, and things were sort of left up in the air. Perhaps now this warrants further investigation on their part. I would recommend getting in touch with Maxon tech support; perhaps once they know this isn’t just one isolated case they will pusue a fix (or get ATI to pursue one.) I also tried ATI’s tech support, but I found it to be horrible. Their whole system seems designed to frustrate you into forgetting about your problem. Once you do get through the layers, they send you some form email that tells you to install the latest driver.

Let me know if you find anything out, and I’ll do the same.

[José Leon molfino]

Scott,
Thank tou very much for your information. I’ll definitively get in touch with MAXON support. I found ATI support horrible too. I’ll keep you informed.

[José Leon molfino]

Scott…
Chek this response I got from MAXON support:
“Greetings,
You also might want to make sure that you have the latest
drivers to your video card. The drivers that come with your card
are not always the latest update.

Regards,
MAXON Technical Support”

So, what do I have to do?… They didn

[Scott Frizzle]

Jose, stay on them, I will do the same. Now that it’s clear that this is not just a fluke on a single system, they might pursue a fix, even if it’s just a matter of them letting ATI know about it.

I would reply to that message and let them know what the deal is. I will do the same and maybe that will get the ball rolling.

-scott