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At Wit’s End: “No Image” when trying to view clips in XD CAm Transfer and FCP
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[Sarah Weinstein] “There is currently no codec available for FCP 6 that will recognize clips recorded at HQ1080 setting which is a data rate of 35 Mbps.”
Transferring clips recorded at the HQ 1080 35 Mbit per sec. setting is the only format I’ve EVER used and it’s ALWAYS worked, so I don’t know where Mike has been getting his research info but it’s NOT accurate. And of course, I’m using FCP 6.0.2, QT 7.3.1 and OS 10.4.11.
I suspect that the fixing of Sarah’s other computer problem may have been a factor in resolving her issue and not so much a FCP thing. In addition, the article link in Sarah’s recent post (the one that her computer person was referencing) was published on Sept. 1st 2007, which was long before the EX and FCP 6.0.2 was even shipping.
– Don
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“Making sure I have the current XD Cam Transfer version 2.1”
This may just be a typo but the latest XD Cam Transfer version is 2.5.1
I just spent the week at NAB and there will be a new EX Clip Browser program soon that will allow transcoding directly for MAC use. I also heard there is a firmware update that Sony service must do on the EX1 directly. When I get home I will also experiment with the secret back menu that allows for Lens Back Focus alinements. The original firmware version was said to be 1.3 and I heard there is 1.5 available, this is all I found out. Getting to this service menu identifies what firmware is running.Good Luck
Michael Palmer -
Hi Don:
So I just switched my format back to HQ 1080 mode and recorded a clip and then tried to view it in the XD Cam Transfer program as usual, and sure enough, it says No Media just for that clip. So oddly enough, that seems to be the solution for me. There must be some difference between our two systems that makes it work just fine for you and not work for me — even though we have the same software — QT 7.3.1, OS 10.4.11 and the current XD Cam Transfer program.It would be nice to talk to reps from both Apple and FCP about this issue…
Sarah
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I think you’re faced with having to reinstall the ProApps and then update to FCP 6.0.2 keeping Quicktime at 7.3.1 for OS 10.4.11.
FCP 6.0.2 and above contains the codec for the EX1 HQ modes and if you’re not seeing it and after trying everything else, you have a bad install. I also think people like “Mike” should not make a declarative statement when they do not know the software involved.
Apple probably won’t answer your questions unless you have support contract and they’d likely say the same as I’ve just said.
If you have FCP 6.0.2 or .0.3, if you have QT 7.3.1 – 7.4.5, if you have XDCAM Transfer 2.1 or 2.5.1 and you’re not seeing the media the only thing left is to delete the ProApps (ugh) and then reinstall and update back to FCP 6.0.2 (it won’t go to 6.0.3 unless you have QT 7.4.1 or 5).
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[Sarah Weinstein] “Mike had to do quite a lot of research to come up with this. He attached an article to my invoice.”
Mike searched the web a bit, found some outdated info … and billed you for it! I would be very wary of doing business with him again. As has been noted time and again surely anywhere you have researched this issue, support for the then full range of XDCAM HD codecs was originally added in FCP 5.1.2, previously only the “SP” setting was supported using the generic HDV setting. With FCP 6.0.2 further support was added for the full raster XDCAM HD codecs from the XDCAM EX cameras.
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Same prob here: No video though Clip Browser can play them. FCP 6.02/10.4.11/HDCAM 2.7
QT 7.31. When I start up an import from FCP, the XDCAM Transfer lists “Installed Components” and the XDCAM EX Codecs show a red exclaimation mark as if they’re missing…well where are they? In that same window it says FCP 6.02 has got em… do I find them and put them into XDCAM Transfer some how?? -
OK, that’s good info. I suspect that both Sarah and you have the same problem: an FCP install/upgrade that didn’t quite work right.
As Andy said, the HDV codecs are one and the same as the XDCAM HD “SP” and XDCAM EX “SP” (25 Mb/s CBR) codecs. FCP has mostly supported these since FCP 5.1. The XDCAM Transfer 2.7 “Installed Components” window says Apple added XDCAM HD “HQ” (35 Mb/s VBR) in FCP 5.1.2 and the XDCAM EX “HQ” (35 Mb/s VBR) codecs in FCP 6.0.2.
Since all these codecs are really variants of each other, Apple ship them all as part of the AppleHDVCodec.component file that should be in /Library/QuickTime.
In Finder, if you do ‘Get Info’ on this file, you want to see at least the “Version 1.3.2 (v216)” that ships with FCP 6.0.2.
Since XDCAM Transfer is telling you it can’t find the XDCAM EX codecs, I’m guessing you’ll see an earlier version number…
How you get the right version, I’m not sure!
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Is there a reason you haven’t updated FC to 6.0.3? Perhaps as Andy has suggested in other threads this may be the fix.
Good Luck
Michael Palmer -
Yes ok with Pro Apps Update 6.03 (was not w/6.02) XDCAM Transfer 2.7, QT 7.45, still running MacBook Pro 2.33 intel 10.4.11
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