“application failed to return a video frame” !!!SOS!!!!

[Eric Jurgenson]

I don’t think Premiere is certified for 64-bit XP. Could that be your issue?

[Thomas Honeyman]

I think your right there…but I’m sure heaps of people are running it with out too much bother…

Anyone else got any hints?

[Jon Montgomery]

Hi,
I’ve had this problem quite often in PPro 1.5, usually with longer projects (over 1 hr) and while I don’t now the cause, a good workaround is this – especially if you need to get something out immediately.

The error should tell you what frame it stopped encoding and you can figure out how far into the program the error occurred. I will find that spot and, starting a minute or so before and going a minute or so after, set the work area to render out a new .AVI of just that section. Then take that new AVI and drop it in over that area and re-encode and it should work just fine. Once I had to do that three or four times before I could get a complete render but it was faster than trying to figure it out technically as to why it gave that error in the first place.

Hope it helps, Jon

[Eric Jurgenson]

What makes you think that? Since it states right on the Adobe website “not certified for Win XP 64-bit”, you would have to be quite adventurous to give it a try, and you shouldn’t be surprised if it doesn’t work.

[Thomas Honeyman]

Found a way round the process. Lot longer and not sure if I’m losing quality.

I’ve exported out on PP under make a movie. Setting was uncompressed windows avi. Then imported that to encore and I was able to burn that to DVD.

Your right jon about the hour long movies too, as this was 1 1/2 hour job. Will try your method, to compare quality.

Another way is to go from after effects to encore as well. Which is something I will also being doing as well.

How painful…

Is there anybody else able to run CS3 on xp 64 without to many drama’s?

It does seem to work okay in my little experience apart from this problem.

[Jeff Baker]

I just got this error today on my Mac running PPro CS3 on 10.5.2 leopard. It is the most annoying Adobe error I have had to deal with on and off since premiere 6.

What I hate most about it is that you only get the error at the very end of a render/encode/export attempt.

In this case I was trying to export to Encore from within Premiere. I do have some still images in this project and suspect they are having something to do with this.

I also exported to media encoder for flash for web output and worked fine. I am going to try that again now (though what the diffence is I can’t guess).

Jeff Baker
Three Geese Productions

[Simon Landau]

This is driving me crazy! I’m running Premier on xp 64 and I’m getting the same error message, but during the first 1/4 of my render.

I can’t use the media encoder or the majority of the export movie function. I can’t export a window dv avi file which create an 8gb file which I can’t bring back into premier or after effect.(I can’t even create the uncompressed verison)

Can any help?!!

[Simon Landau]

I think I’ve sorted the problem out! As I’m runnnig a multi-process machine I removed three out of the four dedicated to Premier by going to the task manager while Premier is running. Right clicking on the adobe premier.exe file then select set affinity and deselect all but the first processors.

It work for me and I hope it helps someone!!

It’s nice to be back in business.

[Sam Yohannan]

thats F-ing cool. I never even knew you could do that and I consider myself to be quite a XP geek too. unfortunately id didn’t work for me, but definitely get cool points.

[Eddie Lotter]

[sam yohannan] “unfortunately id didn’t work for me”

Some more troubleshooting tips.

Cheers
Eddie