Apple 23″ display DEAD????

[Jerry Hofmann]

Could be your display card… have you tried both ports on it? Also might push your PMU button… unplug the mac completely from power and it’s on the motherboard usually near the RAM chips… resets the power management system wide. Saw it fix a decklink card today…

Jerry

[Walter Biscardi]

[ED stevens] “Naturaalu trying to talk to Aplle is a complete waste of time. All they want is your money.
Thanks in advance”

Is it still under warranty? If so, you should be able to either send it back to Apple to take it to an Apple Authorized Repair Center. If it’s not under warranty, then it’s quite unfair to say “all they want is your money.” Once the warranty or AppleCare plan is up, then you’re on your own.

I always encourage people to purchase AppleCare protection for all Apple computer and display purchases as the program really works. I’ve had two different laptops and one G5 machine repaired with no issues at all thanks to AppleCare.

Walter Biscardi, Jr.
https://www.biscardicreative.com
HD Editorial & Animation for Food Network’s “Good Eats”
HD Editorial for “Assignment Earth”

“I reject your reality and substitute my own!” – Adam Savage, Mythbusters

[Ed Stevens]

I tried this but no dice. There is no electric power to the monitor.

[Ryanservant]

That happened to me once…it was my apple video card
Do you have any other monitor to try and see if it is your card?

[Ed Stevens]

I tries a second monitor and it works. The mac 23″ display is dead.
Does not turn on. No LED light. Just dead.
ED

[Ryanservant]

I have 2 23” and my video card died and one monitor died at the same time one monday when I walked inot the office. The assumed it was some sort of power issue even though I was hooked up to a UPS system. Not to be a jerk…but mine was under the apple care and they swapped it out within the week.

[Ed Stevens]

Since my second monitor is working on both inputs of the vid card, it can’t be the card. Unfortunately I’m out of warranty. I remember when you bought a monitor and it lasted 20 years. Today you buy the product, then you must buy protection against poor workmanship. In the PC world I never had the problem that i have encountered with the MAC.

[Walter Biscardi]

[ED stevens] “Today you buy the product, then you must buy protection against poor workmanship. In the PC world I never had the problem that i have encountered with the MAC.”

that’s a brilliant statement. Maybe you’d like the three Compaq computers we went through in three years back before they disappeared into HP.

Stuff breaks and it breaks all the time. Just about every leader here would be the first to tell you to pick up the AppleCare plan for any Apple purchase. It just works and from my own personal experience (5 PC’s and too many PC monitors to count) it works a heckuva lot better than any service plan I’ve seen from the PC side.

I’ve got a two year old G-RAID 800 that screams like a banshee when I start it up now. You see me on these boards complaining about “poor workmanship” from G-Tech? No. I’ve beat the heck out of this thing and it’s dying, like all hard drives will at some point. I’m just replacing it with a new hard drive.

All manufacturers, computers, cars, tvs, whatever, supply a warranty and basically guarantee that their product will work during the time of their warranty. If it does, they’ve met their obligation to you. It sounds like your Apple 23″ worked during the time of the warranty protection so Apple has met their obligation to you.

If you want further protection, it is your obligation to purchase an extended warranty. All of my Macs and monitors have extended warranties because we run everything generally 60 hours per week or more.

Walter Biscardi, Jr.
https://www.biscardicreative.com
HD Editorial & Animation for Food Network’s “Good Eats”
HD Editorial for “Assignment Earth”

“I reject your reality and substitute my own!” – Adam Savage, Mythbusters

[Curt Johnsen]

I came home last week to a dead monitor also. No power to monitor. I unplugged the power unit completely. I was going to swap it out with the one at work to see if it was the power box. Before I left I plugged in the original power box and restared and it came right up. Been working ever since.
curt

[Ron James]

[ED stevens] “Unfortunately I’m out of warranty. I remember when you bought a monitor and it lasted 20 years. Today you buy the product, then you must buy protection against poor workmanship.”

This is untrue. Crap has been around as long as I can remember. But I don’t think for a second that Apple monitors are crap. I know all kinds of people using them successfully for constant work over long periods of time, and they’re still chugging.

Insurance is not a new concept, either. It’s saved me many times at Future Shop (in Canada, owned by Best Buy). People love to go on about how the extended care is just a rip-off, but I’ve gotten brand new over-the-counter replacements for LCD monitors (Sony and NEC, not Apple, BTW) that died, printers, VCR’s and $380 cash back for a three-year-old LaCie 4x CD burner that started giving errors (b/c they couldn’t offer a Mac-compatible replacement). I don’t see how that is a rip-off.

With new technologies, I wouldn’t be caught without some kind of extended care, esp. if it’s for work and the higher the cost, the more important it is.

That said, I remember how angry I was when my old B&W Apple Studio Display 17″ (remember those bum units that would make a big snap sound and then go dim?) died just out of Apple’s extended care. It was such a widespread problem, but you really had to butt heads with Apple to get them to give a damn. In the end, they took care of me, thankfully, but it left a bad taste in my mouth.

I’ve been buying from Future Shop whenever possible since then, and with the extended care in most cases. I can assure you my iPod Video has the Future Shop extended warranty, which includes the battery, btw. It was an extra $110 for three years, but I wasn’t going to be stuck with a dead iPod one day out of my one-year limited warranty.

I hope you’re not stuck with a dead display, though. Try pleading with Apple and keep a cool head. And, if you’re in Canada, buy it at Future Shop next time w/ the longest extended care possible. You pretty much have to factor that into the price, IMO.

Best of Luck!