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Activity Forums Adobe Premiere Pro Apparent corruption (visual glitches) in C300 footage when viewed in Premiere CC

  • Apparent corruption (visual glitches) in C300 footage when viewed in Premiere CC

    Posted by Benjamin Reichman on April 21, 2014 at 10:29 pm

    I’m working Premiere CC with footage shot on the C300. I have been ingesting footage by:

    1) Copying the full memory card (the CONTENTS folder) to a drobo RAID
    2) Dragging and dropping the folder into Premiere CC

    In the most recent shoot, I’m seeing little visual glitches for a few frames here and there, that look kind of like videotape dropouts. When I open the same MXF clip in QuickTime 7 (using the Calibrated MXF Import plugin in trial mode) I don’t see the issue. When I open a clip directly from the memory card itself in Premiere, I don’t see the issue. But I’ve used ShotPut Pro, so I know my copy of the memory card on the drobo is perfect.

    It seems like Premiere is somehow glitching on playback. And when I transcode a sample clip to ProRes 422 via Adobe Media Encoder, a glitch still happens on the same frames in the same part of the frame, but it’s visually a bit different.

    Any suggestions for further trouble-shooting steps or solutions?

    Clay Tweel replied 10 years, 10 months ago 5 Members · 5 Replies
  • 5 Replies
  • Tero Ahlfors

    April 22, 2014 at 4:14 am

    [Benjamin Reichman] “2) Dragging and dropping the folder into Premiere CC”

    Use Premiere’s media browser.

  • Paul Neumann

    April 22, 2014 at 4:21 pm

    Yeah bring one of the offending clips in through Media Browser from both the card itself and the copy on the drobo. See if you can get any clean version of it into the editor first.

  • Benjamin Reichman

    April 30, 2014 at 7:22 pm

    Thanks for the tips. I’m back in that office again (I’m a freelancer so I come and go–you know the drill). Anyway, now we’re seeing footage that is corrupt when played back in Canon XF Utility, QuickTime Player, and Premiere. The footage in question was copied directly from the CF card to a reliable hard drive(s) using ShotPut Pro with MD5 verification.

    If even XF Utility shows a glitch with the ShotPut Pro-verified media, does that mean the problem is happening in-camera? Or are there other tricky variables I’m not thinking of?

  • Chad Anderson

    December 31, 2014 at 11:06 pm

    Did you ever find the cause of this issue? I have a client that just contacted me with which looks like the exact same thing.

  • Clay Tweel

    June 25, 2015 at 10:40 pm

    Any update on this? I’m having the exact same issue!

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