APP CRASH while rendering

[Graham Bernard]

From my own and others experiences of render crashes here are a few noteworthy pointers:

* Over heating CPU. This COULD be due to overclocking and/or dirty cooling system

* Asking the PC to do too much whilst rendering – kill virus protection and INTERNET. Any utilities over stretching your PC?

* Having far to big stills and often TIFF files have been known to do this – I use PNGs

* Propably the biggest culprit will be attempting to go from a very rich mixed-media format timeline DIRECTLY to WMV. If you can establish, by trial and error, which parts of the timeline ( = MEDIA) makes the render crash, then right there could identify the issue? Once you have established that then you can make an alternative arrangement. Personally, I have success in rendering to an interim, simple AVI and then once I have THAT I would entertain going to a delivery format, like DivX or WMV. Maybe your jump is too much for your pc? Having had several years of Vegas, a crashing render is the very last thing I need.

Just because Vegas CAN do much of what it is called upon to do, we need to give it a helping hand and to be realistic in just what it can munch on, swallow, digest and . . well I wont continue with the image/metaphor, but suffice it to say sometimes our expectations need to tempered with just how much math IS being employed against WHAT is realistic for a given PC.

HTH

Grazie

[Devon Thomas treadwell]

Thanks for the reply, Graham.

The file renders fine on a laptop with half the memory and dual core processor, as opposed to my new desktop–4GB RAM and quad core processor. Very frustrating to spend money on an up-engined computer only to find it’s unable to do what the older laptop can!

How would I know if the processor is overheating? And what can be done about it? (The computer is less than a month old and not likely to full of dust yet.)

[Mike Kujbida]

How would I know if the processor is overheating?

Devon, grab a free utility called CoreTemp and see what it says about CPU temperatures while you’re rendering.

And what can be done about it? (The computer is less than a month old and not likely to full of dust yet.)

Do you have any smokers or pets in your house/apartment?
You’ll be surprised at just how quickly dust bunnies can get into a computer 🙁
Did your new computer come with a good heat sink and fan for your CPU?
If not, that woud be a good place to spend some money.

[Devon Thomas treadwell]

Thanks for that great resource. I was able to determine that the CPU does not seem to be overheating. When the program crashed, one of the quads was at 133F (56C). The others were a few degrees cooler. This SHOULD be well within operating temperatures from what I’m reading.

So… what now?

[Naiche Lujan]

I had this problem a while back when I was using the Cartoonr video effect plugin. I couldn’t figure it out and had to give up. But in hind sight, one thing I didn’t try was to break it up into chunks and render those out, then you could drag them back into the timeline and render again to wmv.

Nevertheless, that is very frustrating because there is no good reason why it shouldn’t be able to render. If it’s getting too overloading then the program should slow down to accomodate what it’s doing. In this case I wouldn’t care if it took two hours to render 2 minutes, but at least do it.

The only thing that can make these difficult to troubleshoot is that there are so many factors involved. There could be firmware or driver issues that you are dealing with. Or prehaps there is a bad sector on your hard drive and every time it gets to that point, it can’t figure out what to do. It actually may not be Vegas that is the problem.

Maybe someone with more programming type knowledge would be able to help you adjust some settings as well.

That really sucks. I’ve been through it too. I never found out what it was. It would render out other projects just fine.

Good luck.

[Mike Kujbida]

Those temps are fine so overheating isn’t your problem.

I googled APPCRASH and got a LOT of hits so you’re not alone 🙁

What kind of media is on your timeline (i.e. video (SD, HDV, AVCHD, stills, etc.).
Try rendering it to DV-AVI first, bring that file into a new project and render the AVI to WMV.

I searched the Vegas forums on the Sony site and found other users with the same problem.
Unfortunately, with one exception, there were no solutions.
There was one user who solved his problem by replacing his ATI Radeon video card with an Nvidia GEforce card.
He was running the 64 bit home professional version of Vista.

If none of my suggestions work, it may be time to contact Sony Customer service and see if they can help.

[Devon Thomas treadwell]

Media on the timeline is mostly AVCHD, one jpg sized to the project dimensions, some generated media using TrueType fonts, one .wav sound effect and three mp3 music clips. Total length of the timeline is just shy of 7 minutes.

I’ve already got an nVideo GeForce card, so switching out video cards probably won’t be the answer.

For now, I’ll try rendering to .avi in chunks. When I have an hour to spend with Sony support, I’ll give them a call. 🙂

Thanks for all your help.

[Graham Bernard]

Y’know Devon, as soon as I read “AVCHD” I would have jumped on this as your culprit. PLUS your GenMeds <> Titer mixes too, but for the fact you say you are ok on your laptop with the same project and NOT on your QUADDIE!?? For this one reason alone I’d be looking at the management of your QUAD’s processing. There has to be something “odd” there.

Your lowlier, less/lighter-spec’ed laptop is doing better than your QUAD? That’s it, right there. Where are ACVHD files residing with your QUAD as a opposed to your Laptop?

Grazie

[Devon Thomas treadwell]

I’ve been moving the files around so that they’re always on the same drive as the program (I have Vegas on my laptop as well as the desktop).

Why would AVCHD files be an issue? I’ve been bringing in .m2ts files for editing without any problem before… (Not saying you’re wrong–just trying to understand this stuff!)

[Naiche Lujan]

Devon,

Are you using a 64-bit OS? I wonder if that could be the reason. I am using 64-bit XP on the machine where I had the problem. I don’t know that much on the programming end, but I know that a lot of programs don’t always run as expected on 64-bit systems. Also, is your laptop running 32-bit or 64-bit?

Just a thought.