Anyone updated to 2.1.3?

[Jeremy Rowell]

I have “Updated”. I can see no difference. Everything is working ok.

[Jim Wiseman]

Thanks. Glad to see they are keeping up to date with new I/O hardware and OSX system software.

Jim Wiseman
Sony PMW-EX1,Pana AJ-D810 DVCPro, DVX-100, Nikon D7000, Final Cut Studio 2 and 3, Media 100 Suite 2.1, Premiere Pro 5.5 and 6.0, AJA ioHD, AJA Kona LHi, Avid MC, Hexacore MacPro 3.33 Ghz 24Gb RAM GTX-285 120GB SSD, Macbook Pro 17″ 2011 2.2 Ghz Quadcore i7 8Gb SSD, G5 Quadcore PCIe

[Floh Peters]

Yep, not much happened except support for the new hardware (which of course is great). Have been working with it for a couple of weeks without (new) issues.

[Jaeson Koszarsky]

I was hoping to see the “exiting from RED freeze” bug get fixed. I find myself force quitting M100 daily. It happens on both our MacPro systems.

Jaeson

[Jaeson Koszarsky]

What version of AJA driver is needed for Suite 2.1.3? I didn’t read anything in the release notes that mentions needing to update. So I installed 2.1.3, it went ok. Launched Media100 and was greeted with:

“Could not start the application because an incompatibility with the AJA hardware driver was detected.”

For AJA, I’m currently using 10.3.2 with KONA LHi. I see v10.4.4 on the AJA website. Is that supported by Suite2.1.3?

Jaeson

[Floh Peters]

Yes, Aja 10.4.4 drivers are supported.

[Jaeson Koszarsky]

Thanks again Floh. The 10.4.4 drivers worked.

[Bob Slenker]

I upgraded today on a MacBook Pro and oddly now the app won’t work. It opens but goes straight to the “About” window showing the registration info. All other controls are grayed out and I can’t even close the app without a force-quit. I will say that the “About-Registration” panel was the last thing I had open in my previous version. I was looking at the product ID and unlock code wondering if upgrading would require a new one.

I was running Lion but encountered this issue so afterwards, today I upgraded to Mountain Lion wondering if that had anything to do with it. Sadly, no.

[Jaeson Koszarsky]

I don’t know if this is what’s happening in your situation, but I’ve gotten stuck with OpenOffice several times after launching the app and needed to delete the “saved state” information before I could use it again.

In this case, I need to hold OPTION key, go to the GO menu, and select LIBRARY. Then look for the SAVED APPLICATION STATE folder. In there would be a file like org.openoffice.script.savedState that needs deleted.

I’ve not had this ever happen with Media100. But if I did, it would be something I’d try.

Jaeson

[Bob Slenker]

Thanks Jaeson.
i did that. it might have helped. not sure. the app still opened the same way but this time i simply clicked in the license key box where the license key was already listed and i just hit enter and the window closed, opening up the rest of the windows and allowing the app to function properly. chances are i am an idiot and that was all i needed to do. =)
Bob