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Anyone running CC on a Mac that can verify a caption issue for me?
We’ve been running Premiere CC, on a Mac, and using it to embed captions into hundreds of Quicktime wrapped XDCAM HD 422 50 files. Then, another department picks up the files and re-formats them for different deliverables (also using Premiere) – all while maintaining the captions. It’s been a terrific workflow. HOWEVER, this weeks batch of shows has stopped working. I’ve tested it on 5 different systems and they all do the same thing:
Import a Quicktime XDCAM HD 422 50 file with embedded captions and Premiere CC 7.0.1 does not recognize that captions are present. I’ve tested the file in Quicktime, Vantage, and our Baton File Analyzer – and the captions are definitely there – but Premiere can’t see them any more.
If I import a Quicktime ProRes file with embedded captions – it works fine. All the systems are acting like the XDCAM functionality has suddenly broken.
All of our systems have been upgraded to 7.0.1 – and I know there were some XDCAM enhancements with that release that improved playback. I don’t recall when we did that update – but I wonder if it’s broken the captioning function in Premiere CC. Is anyone out there still running 7.0 (without the update) that is in a position to test it for me? Can you open an XDCAM file with embedded captions – created originally in Premiere CC? Or – any suggestions for downgrading my install to 7.0 so that I can test out my theory on one of our systems?
Thank you.
Don Hertz
Mac OS 10.8.3
Premiere CC 7.0.1
iMac 27″, 32Gb RAM, 2Gb Video Card
Promise Tech 12Tb Pegasus Thunderbolt Array -
2 Replies
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Hi Don,
I haven’t heard of anyone having issues with this. I’d be happy to look at it. Send me over any details and hopefully we can resolve this.
Best,
Peter Garaway
Adobe
Premiere Pro -
Hi Peter,
I received a response last night through Adobe’s forums, from someone at Adobe. Based on his response, it sounds like it won’t work (and possibly should not have worked previously). He said that Premiere imports files using 2 methods – importQuicktime and importMPEG. Any MPEG based codec – H264, XDCAM, HDV – that uses the importMPEG function will not bring in caption information when imported. Any importQuicktime codec (ProRes, DVCProHD, etc) will bring in captions.
Does that sound accurate? Even though the XDCAM/H264/HDV codecs are inside of Quicktime – they won’t work?
I could have sworn we had Quicktime wrapped XDCAM HD shows coming in with captions over the past few weeks prior to the 7.0.1 update. However, now I’m questioning that and need to see if I can track down some of those older shows we were prepping for re-delivery to see if maybe a different codec was accidentally being used. And I no longer have a 7.0 version to test on and not sure how to downgrade my 7.0.1 install to try it out.
As far as testing on your end – all you have to do is export a Quicktime wrapped XDCAM or H264 file with embedded captions and then try to re-import it. The captions won’t come back in.
Thanks,
Don
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