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Activity Forums AJA Video Systems Anybody there at AJA Tech Support?

  • Anybody there at AJA Tech Support?

    Posted by Todd Vanslyck on November 4, 2014 at 6:56 pm

    I had an issue…a month ago. I sent 2 emails to tech support. Got ZERO response, other than the automated response after I sent it. Thankfully the professional community here at the COW helped me solve it.
    Am I the only one that has had issues with no response?

    TVS

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CC
    After Effects CC
    Cinema 4d r14

    Carly Smith replied 11 years, 2 months ago 2 Members · 1 Reply
  • 1 Reply
  • Carly Smith

    February 22, 2015 at 1:33 pm

    I have called them on the phone and found them to be super responsive.

    Never used the email form.

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