-
Another ‘Preview Disabled’ – but happened after driver upgrades
Hi Folks.
Just spent the last 10 minutes trolling through all the posts in the archive with the phrase ‘Preview Disabled’ in them – and I couldn’t find an answer as all the posts refer to DV inputs.
Due to driver vs OS vs hardware issues (my Mac wouldn’t boot) I was advised to upgrade the ATTO driver for my Infortrend storage, and the drivers for my Blackmagic Decklink card. They all needed upgraded, and everything went smoothly.
Until I tried to capture this morning. I’m now getting a ‘Preview Disabled’ message when trying to capture through the decklink card.
Additional info then:
1) The DV input works fine – so it doesn’t seem to be a software doesn’t want to capture problem
2) If I hook the SDI out from deck into the multibridge (which splits one way to the monitor, the other way to the input card) I can see an image from through the monitor – so I know it’s not the bridge
3) If I just hook the SDI from the deck direct into the Decklink card, still the ‘Preview Disabled’ error
4) I do get an output from the Decklink card. (Ie, if I look back at a previous project, I can view on the monitor, I can edit to tape, yadda yadda yadda)I just can’t capture.
I’ll keep digging, and trying to work out what’s going on, but if anyone has any ideas (I’ve already trashed prefs), I’d love to hear them.
Thanks in advance.
John
John Steventon – Author of DJing for Dummies
Success is merely a failiure to imagine more…
G5 2.7Ghz, 4.5Gb ram, Blackmagic Decklink/multibridge, 5.6Tb Infortrend storage, FCP Studio 5.04, Makie MCU control, Yahama 5.1 surround, JVC DTV multi-format monitor, 2x23inch Apple monitors – and a partirdge on a pear tree.
-
4 Replies
-
So, I’m still looking at what’s going on here. Sorry for the two posts, but as the ‘Cow’ doesn’t let you edit posts, it’s the only way.
1) The monitor I use is a HD/SD monitor with an autoswitcher (when it gets an SD signal, it goes to 576/50i – when it gets a HD signal, it auto switches to 1080i/50) Still going directly into the decklink card (rather than using the Multibridge, which doesn’t make any difference anyway) – when I go to capture mode, the monitor automatically switches to HD! (I’m capturing SD from a DigiBeta). That’s odd…
(The Audio/Video settings are set to how they’ve always been, Blackmagic 10bit Pal)
2) The BlackMagic software comes with a couple of programmes, one of which is Blackmagic Deck Control. I guess this is for people who don’t have Final Cut Pro etc for capturing. This is just like a little capture window of its own. I get deck control through it, and can capture with it. And, the reason I bring this up is that I CAN see video when I use this – so this means that video IS coming in through the Decklink card, and it must (well, I say must) be a FCP problem.
I can’t remember what my sig says about the system, but it’s OSX 10.4.8 and FCP 5.0.4.
Thanks again.
John Steventon – Author of DJing for Dummies
Success is merely a failiure to imagine more…
G5 2.7Ghz, 4.5Gb ram, Blackmagic Decklink/multibridge, 5.6Tb Infortrend storage, FCP Studio 5.04, Makie MCU control, Yahama 5.1 surround, JVC DTV multi-format monitor, 2x23inch Apple monitors – and a partirdge on a pear tree.
-
So – continuing to wonder what the heck is going on – and now I’ve stumbled upon something new (hence the third post in here) – and that’s this:
If I set the Capture/Input to Blackmagic PAL 8 bit (instead of 10 bit) it now works.
So I seem to have lost 10 Bit support on my card.
Anyone have an idea?
Anyone?
Bueller?
John Steventon – Author of DJing for Dummies
Success is merely a failiure to imagine more…
G5 2.7Ghz, 4.5Gb ram, Blackmagic Decklink/multibridge, 5.6Tb Infortrend storage, FCP Studio 5.04, Makie MCU control, Yahama 5.1 surround, JVC DTV multi-format monitor, 2x23inch Apple monitors – and a partirdge on a pear tree.
-
Preview disabled usually means that you have turned off the video in the capture settings tab, or your formats don’t match.
Close the log and capture window and use control-q to choose the proper easy setup and retry. If that doesn’t work, you might have something set wrong in the BM control panel or whatever they call it…preferences?
-
Unfortunately, though I pounced on your reply hoping it was the elixr I needed… alas, no.
Like I said in the last post, it seems that if I set it to 8-bit, it works fine, so that (to me) means it’s nothing to do with setups, nor is it a setting in the preferences unfortunately.
I’ve contacted the reseller and BM about it, and wait, hoping that someone knows the problem.
Thanks for the advice though.
John
Reply to this Discussion! Login or Sign Up