- December 2, 2013 at 10:08 pm
I’m having a problem with AME crashing when sending sequences over from PP. Oftentimes it crashes when clicking the green GO button, but sometimes it doesn’t even get that far. In Activity Monitor I see the message “Adobe QT32 server not responding”. I’ve tried removing all my quicktime components, I’ve tried using different export settings and I’ve tried the renderer from OpenCL to Cuda to software. Crashes every time.
Sequences render fine directly out of PP. Any suggestions would be appreciated.
iMac 3.4 Nvidia 680MX
Director of Photography • Editor
- December 3, 2013 at 7:55 am
In AME, try turning off the “Enable native Premiere Pro sequence loading” preference, then export again. Please let me know if that doesn’t work for you.
- December 8, 2013 at 6:48 pm
Amazing! This worked for me as well! Thank you so much!
- December 12, 2013 at 9:09 pm
Glad that worked for everyone. I should add that we released AME version 7.2 this morning that should resolve the original issue. You can find out more about the update here: https://blogs.adobe.com/aftereffects/2013/12/adobe-media-encoder-cc-7-2-december-2013-update.html
If you do try it and the issue still exists, please let me know.
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