Allowed Ram Usage 0.40GB

[Walter Soyka]

Very unusual. Is anything else running that’s soaking up available RAM? Have you tried rebooting?

Also, you might be interested in the recommended memory settings [link].

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Ken Brockmire]

Hi Walter

I’ve tried numerous reboots, and have it running with no other app’s open. Thanks for the link, I’ve tried all sorts of different options under the memory and multiprocessing section so still no joy.

[Walter Soyka]

If you hit Ctrl-Shift-Esc, then click the Performance tab, what does Windows say about your memory usage?

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Ken Brockmire]

[Ryan Kelly]

I had this problem and finally solved it by switching from ESET virus protection to a different product. ESET got in the way of pretty much all Adobe memory actions… there might be a setting in eset that fixes it but i sure couldn’t find it…

so… try disabling virus protection and see what happens? May need to uninstall virus software completely…

-ryan

[Ken Brockmire]

Thanks Ryan, I tracked it down in the end to Comodo Firewall. Uninstalling that has done the job and it’s working as expected.

[Tristan Dwyer]

Anyone have any idea how to fix this on a mac? I’m running OSX Mavericks (10.9.2) with After Effects CC2014. It takes agest to start up and when I do I essentially cannot do a RAM preview. Everything works perfect in the previous version of AE CC, but for some reason CC 2014 won’t work.

As I’m on a mac I don’t have any third party virus protection, and have no idea how to disable or even see if I have any firewalls. Any help would be a life saver!