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Forums Zaxwerks All my materials are gone?

  • All my materials are gone?

     John Orban updated 10 years ago 2 Members · 4 Posts
  • John Orban

    February 1, 2011 at 7:35 pm

    Working on Mac 10.6.6

    Opened up ProAnimator 4.5.1 for Mac today and found nothing in “Object Styles” – all bins are gray, empty – nothing in “Materials” as well.

    I had a copy of the main Proanimator folder on my server, so I renamed the old file folder in “Applications” (I had a problem with PA crashing when trying to save a file, so I didn’t want to lose the PA main file). Downloaded the PA Folder to Applications and started up the app in the new folder. Same thing – no materials – so there must be some file somewhere ELSE on the computer telling the app where all the files are?

    When I look at the file structure of the PA folder (both the old and new are identical), I see the “Material Swatches” folder populated. I would have thought the .idx files might have gotten corrupted, but I don’t think so, otherwise installing the new folder would have fixed that.

    Not sure what to do at this point?

    Thanks for any help.

  • John Orban

    February 1, 2011 at 7:45 pm

    I’ve got a sinking feeling that PA4.5.1 is NOT compatible w/ 10.6.6???

  • Matt Rhodes

    February 2, 2011 at 2:16 am

    Hi John.

    PA 4.5.1 should be compatible with 10.6.6.

    We keep a non-factory-default version of the swatches in your ~/Documents/Zaxwerks folder.
    We use these swatches when starting ProAnimator. If the folder is empty, we won’t show any swatches.

    I suggest you find the folder named “ProAnimator” inside of “~/Documents/Zaxwerks.”
    This is where we keep the swatches.

    Rename the “ProAnimator” folder to “ProAnimator – backup” and then restart ProAnimator.

    Since the “ProAnimator” folder is missing, we’ll copy the factory default swatches into a new “ProAnimator” folder.
    You should then see the default swatches.

    Note: In ProAnimator v5 (coming soon), we have put in a Reset button that will make this process much easier.

    Let us know if you have any more questions.

    Matt Rhodes
    Zaxwerks, Inc.

  • John Orban

    February 2, 2011 at 3:20 pm

    You da BOMB, Matt!

    Thanks, everything is hunky dunky now!!!


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