AJA LHe and LaCie S2S drive

[Jeremy Garchow]

Did you run the PCIe slot utility per the instructions provided by AJA?

Jeremy

[Bob Zelin]

you have 3 slots in the QUAD – slots 2, 3, and 4. The Kona LHe should be in Slot 4, and the SATA host card should be in slot 3. You can’t put both cards in slots 2 and 3. You can see the slot #’s silk screened on the back of the MAC, – it’s grey color with white circles.

Use the system profiler to make sure that both cards are seen. I can’t believe that Lacie is blaming the AJA card, and not taking responsibility to help you. Next time, buy CalDigit. Once again – support is everything.

bob Zelin

[Cwpost]

Thanks for the help. I did try the PCI utility that came with the card. No Luck. I’ll try the correct slots and let you know what happens! Thanks guys.
Colton

[Jeremy Garchow]

[CWPost] ” did try the PCI utility that came with the card.”

Just to make sure that we are on the same page, the Slot utility comes with the Apple OS, not the card.

From the release notes:

The default Apple factory configuration of PCIe slots in a Mac Pro has slot 4 set as an x4
lane, slot 3 as an x4 lane, slot 2 as an x1 lane and slot 1 as an x16 lane. Place the KONA
card in any x4 lane slot and configure the Expansion Slot Utility as shown in the screen
that follows (next page). For a detailed explanation on how slots can be configured in a
Mac Pro, users should visit the following Apple website and its associated links:
https://developer.apple.com/documentation/Hardware/Conceptual/HWtech_PCI/Articles/
pci_implementation.html#//apple_ref/doc/uid/TP40003937-DontLinkElementID_3

If you are unsure of the slot configuration as used in your machine, it can be determined
by using the The Expansion Slot Utility, found in the following directory location on your
Mac Pro: /System/Library/CoreServices. Occasionally, users may purchase a Mac Pro
and find that the slots are not configured to the standard factory defaults; checking the
configuration with the Expansion Slot Utility allows you to verify the setting is as desired
(sample screen shown below). For optimum performance when using a Mac Pro tower,
AJA strongly recommends users download and run the Mac Pro EFI Firmware Update
1.0 or the latest version of Mac Pro EFI Firmware. The Mac Pro EFI Firmware
Update 1.0, along with appropriate instructions, can be found at this URL:
https://www.apple.com/support/downloads/macproefifirmwareupdate10.html

Configure using the second option.

Jeremy

[Cwpost]

Thanks Jeremy,
I thought you were talking about the utility that came with the pci card. Under my Mac Pro: /System/Library/CoreServices, I don’t have a utility called “Expansion Slot utility”.I went to download the EFI Firmware update, there is no longer a link to version 1.0, now it shows 1.1 , which won’t install on my computer. My Boot Rom Version shows: 5.2.7f1. I’m running OS X 10.4.9 I did put the aja card in slot 4 and the sata card in slot 3, but still nothing. I guess I may just go back to firewire 800. Thanks for your help!
Colton

[Jeremy Garchow]

[CWPost] “Under my Mac Pro: /System/Library/CoreServices, I don’t have a utility called “Expansion Slot utility””

What…really? If that’s the case, you might have to reinstall the os. Make sure you double check to see if it’s there first. Hard Drive/System/Library/CoreServices Triple check. The MacPro is capable of a SATA card and a Kona card.

[Cwpost]

Thanks Jeremy,
I triple checked did multiple searches, but nothing there. I guess I’ll try to reinstall, thanks for your help.
Colton