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  • AJA Kona LHi Mac

    Posted by Ricky Dominguez on August 6, 2010 at 3:04 am

    Today I receive a Mac Pro and install Final Cut Studio and AJA Kona LHi but is not working it docent see any video SD(Digi Beta), component (Beta SP),and Reference (black burst).

    I took out the card and reinstall because maybe it move in the shipping process.

    Ass recommended by Aja support I change the Bord to another slot, no good.
    The computer see that I have install the card and I have the latest driver.

    Reinstall software, no good.

    RS-422 don’t work.

    I have KONA LHi Breakout Cables not the box.

    I did many things without any success.
    I would appreciate if any have any suggestion.

    Ricky Dominguez
    Luna Films
    Puerto Rico

    Ricky Dominguez replied 15 years, 9 months ago 3 Members · 4 Replies
  • 4 Replies
  • Chad Tingle

    August 6, 2010 at 3:15 am

    Try opening the Kona control Panel application and make sure your primary inputs are set to accomodate standard definition instead of high definition

    Chad Tingle
    Producer/Editor

  • Ricky Dominguez

    August 6, 2010 at 3:36 am

    Thanks Chad I think I cheek that but I will cheek tomorrow.

  • Bob Zelin

    August 7, 2010 at 1:56 pm

    you said that when you opened the AJA box, there were no break out cables. Who did you purchase this product from ? Was it used? It sounds like someone may have sold you a board that was not new (maybe a demo unit). AJA is very good about making sure that everything is packed when they send the boards out.

    Chad was correct – do all of your testing now with the AJA Control Panel application, and not with Final Cut Pro. Also, make sure you download the latest driver version from the https://www.aja.com website, do not use the CD that came with the Kona LHi card.

    Bob Zelin

  • Ricky Dominguez

    August 7, 2010 at 2:38 pm

    Thanks Bob Zelin for the response.

    Sorry, what I ment to say is that we didn’t purchase the KLHi-Box so we are using the KONA LHi Breakout Cables. It is a new Aja LHi card and cables.

    I live in Puerto Rico and we purchase the equipment to a Florida company and I we pay to do the connection so we dont have to worry if anything was wrong AJA, G-Speed es Pro, etc. but I think the install but didn’t make any test (Digi Beta/ Beta Sp,etc)

    I talk with AJA suport and did many test without any look so AJA is going to send a new card with cables.

    Thanks Chad and Bob for the help.

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