Aja Kona LHe audio clicks and card gets lost

[Mitch Ives]

Nick,

We have the same problem… and it started the day we installed the 2.01 drivers. Today we’re going back to the 1.3.x? drivers that did not do this.

FWIW, we went through hell with the Io, when new drivers brought the same problem. It was several versions before AJA fixed it in the Io…

Mitch Ives
Insight Productions Corp.
mitch@insightproductions.com

Apple Certified Trainer: Final Cut Pro 5

[Nick Franco]

Hi Mitch

i’ve had so many problems with this system i’d just like to qualify what going back to the previouse drivers has resolved.

a. does the card register?
b. does this resolve the problems with the clicks?

also how does going back to a previouse driver work with final cut pro studio 5.1 which is what i’m on at the moment.

thanks for your help

Nick

Nick

[Mitch Ives]

[Nick Franco] “a. does the card register?
b. does this resolve the problems with the clicks?

also how does going back to a previouse driver work with final cut pro studio 5.1 which is what i’m on at the moment.”

Sorry for the delay in responding.

Actually, I never had problems with the card registering, just got the audio clicks. Aja tech support wanted me to try a few more things before giving up on the new 2.01 drivers. Here’s what they had me try:

1) Remove the “receipt” that wasn’t removed when I uninstalled.
2) Set the Kona as the audio device for both input and output in the OS X control panel.
3) Set the audio levels at 70% in the OS X control panel for input and output.

I did all that and it removed many of the clicks, but I still get them each time I move in and out of ETT or the Log and Capture window. It’s better, but still not where I want it to be.

Hopefully tomorrow, I will have time to completely remove 2.01 and try 1.22 again. I really don’t like those “double clicks” I get every time I move in and out of ETT or the Capture window. With the 1.22 drivers I never had those, nor did I have to set the Kona as the audio device in the Control Panel. Much better I think…

Mitch Ives
Insight Productions Corp.
mitch@insightproductions.com

Apple Certified Trainer: Final Cut Pro 5

[Erik Mickelson]

This worked for me:

Make sure that you are not cross converting or downconverting and there will be no pops in the audio(ie keep your “Primary” Kona Control Panel setting at native resolution for your external monitor). I think this is right and it solved the issue for me.

Jeremy Garchow solved this a while ago, he just forgot or something.

MacPro Dual Core 2 Duo 3.0Ghz, 6GB ram, 1TB Raid, Tiger 10.4.11, FCPStudio 2