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AJA IO HD – “device offline” in control panel – help
Hi Everyone – My AJA IO HD unit is coming up as “device offline” in the control panel…..not sure what’s happening because i downloaded recent version 6.0.3
any help would be really appreciated. i’m under a deadline and this thing is driving me crazy 🙂 -
5 Replies
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I never had that problem so the following is just a thought..
Can it be that the ioHD wasn’t connected at the time you updated the drivers?
Maybe, with the ioHD connected, try re-installing the software again and make sure the io updater finishes burning the software to the ioHD as well!If you done all that already The only other thing I could think of is a faulty cable, a faulty ioHD, other devices on the firewire bus…
You might have to cal Aja.
Carsten
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Try turning off and then back on.
Jeff
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Restart?
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This has happened when I connect out of order. I turn off the IOHD (switch on the back) and it comes online.
Jeff
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I know that some people have had an issue with the latest drivers and needed to go back one rev. The only other thing I can think of is make sure the IoHD is powered on before restarting the computer
Kent Stipp
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