.aif import error into CS3

[Brendan Coots]

Not sure about the problem itself, but you should convert the file to .wav, not mov. If your .aiff file is very high quality, it won’t lose anything in the wav conversion.

[Suzanne Hemphill]

I’m on a Mac, which doesn’t keep me from converting to .wav, but even that won’t import and I get the same error message. It’s very strange and I’ve been using AE since version 4 and never had this kind of problem before.

I’ve tried converting the audio file with everything… Bias Peak, Episode, Soundtrack, Soundbooth, and AE still doesn’t like the file. And I’ve tried importing sound files from many different sources with the same problem each time.

I appreciate the suggestion. Anyone else having the same issue?

Suzanne
MaD Studio

[Brendan Coots]

In situations like this it’s probably time to completely reinstall After Effects.

[Kevin Peleschak]

I’ve been having the same error, and it is very annoying. Suzanne, are you also on an Intel Mac? I wonder if that is where the problem occurs, because my co-workers do not have the same problem, but they are on PowerPC G5’s.

As a workaround, I’ve had luck taking the audio into Quicktime and exporting as a QT movie, with sound only. That seems to import fine, although its a pain in the tuccus.

[Suzanne Hemphill]

Yes, I’m on a new 8 core Mac Pro and I’ve been doing the same thing you’re doing. It IS a real pain and shouldn’t be an issue. I can’t import any kind of audio file, only QT files work to get audio into AE. Hopefully a future update will fix our problem.

Thanks for responding, I’m just glad to know I’m not the only one with this problem.
I’ll let you know if I find a solution.

Suzanne
MaD Studio

[Gardiner Welch]

Running into the same problem with AE CS3. Both MP3s and AIFF files will not import eventhough I have done so in the past and the support site lists the files as compatible. Very frustrating on a deadline to have to convert to .mov.

Any hints or clues as to what the problem is would be greatly appreciated.

Thanks,
Gardiner

[Matthew Straffin]

I was having no luck importing AIFF files into After Effects CS3 on my new Macintel. It could be that rather than reinstall all of my software on my new Mac Pro, I used the migration assistant to transfer all of my files and apps from my G5. I believe that was my problem.

The solution: Uninstall After Effects using the installation disk, and then reinstall.

Works as it should now. Hope that works for you.

[Suzanne Hemphill]

I did not use the migration assistant to update my system. I had read that going from the Power PC to the Intel system made that problematic. I installed all software fresh from disk when I got my new MacPro, so I can’t blame it on not doing a fresh install.

I have the Master Collection and don’t want to go to the problem of reinstalling my entire suite, not to mention all of my customized interfaces and palettes. I’m still hoping that an AE update will fix the problem. Seems I’d rather convert audio to .mov instead of reinstalling…..

Suzanne
MaD Studio

[Tim Huggins]

Rats! no solution yet? It’s happening to me too 🙁