AfterEffects freezes during RAM preview on new Mac Pro

[Daniel Kanemoto]

Hi Eric,

Thanks for responding. Can you elaborate more on ‘un-synched versions of After Effects’ — just wondering if your issue is the same issue I’m having, since the symptoms seem to be similar. Not sure what an ‘un-synched’ version of AE is — is this related to Creative Cloud? How do I find out if what I have is ‘un-synched’ and how would I go about troubleshooting it? Thanks so much!