After FX Professional vers 7 (for PC)

[David Bogie]

An Adobe rep had the yarbles to show up and couldn’t bother to offer you a version you can use? That’s not a prize, that’s a recyclable container.

Call Adobe and ask nice. If it’s not been opened yet, what have you got to lose?

bogiesan

This is my standard sigfile so do not take it personally: “For crying out loud, read the freakin’ manual.”

[Brendan Coots]

It’s pretty easy to get a cross-grade (from PC to OSX), just call their main customer support line, press 2 (for Sales) and ask for a cross-grade. They will need your serial number and that’s pretty much it. From there, you will be sent a new version that is Mac and your license (for upgrades etc. will be Mac.

[Jeremy Presner]

I did phone them and ask to swap for a Mac version and said they wouldn’t. They did say i can cross grade for $300 but was trying to find a way to get a Mac version without dropping $$$. 🙁

[Brendan Coots]

Did they say why they couldn’t do it without charging? Is it because it was a contest giveaway? That’s strange.

[Iannorthrop]

I’d try the ‘ol “I’d like to speak with your manager” routine.
Or, sometimes your can get different results by calling again and speaking with someone else.

[Mike Procunier]

They don’t sell AE7 anymore so are trying to get you to buy the upgrade to CS3. Interesting marketing technique. Give away your old unsellable stock hoping it will turn into upgrades. Maybe speak to someone in marketing. Tell them you’d like to try it at least before buying an upgrade.