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After Effects UI Disapears (turns white) while adjusting filters
I am having a problem, when I left mouse down on any control, effects etc. if I hold the mouse button down for more than a few seconds either the whole
screen hangs and the time controls box goes blank, or the whole UI turns white (blanks out) until I let go of the button, then everything is fine.
I can still work, but would like to solve this problem as it is annoying when I am laying out masks and center points of effects.
I suspect it is a problem with the display drivers or the mouse as this machine is new.
Any ideas would help.
thanks,
dangerdMotherBoard
ASUS P5W DH DELUXECPU
Intel Core 2 Extreme QX6700 Kentsfield 2.66GHz 2 x 4MB L2 Cache LGA 775 Processor
Quad CoreVideo
ASUS EN8800GTXMemory
Corsair TWIN2X2048-6400C4 2GBPower Supply PC Power & Cooling Silencer 750 EPS12V EPS12V 750W Power Supply
HD’s
3 Seagate Barracuda 7200.10 ST3400620AS 400GB 7200 RPM SATA 3.0Gb/s Hard Drive – OEMSeagate Barracuda 7200.10 ST3500630A 500GB 7200 RPM IDE Ultra ATA100 Hard Drive – OEM
Audio: Creative Sound Blaster X-Fi XtremeMusic 7.1
Plextor PX-716AL Dual Layer DVD Drive (IDE)
Mfg Part No: PX-716AL/SWOperating System Win XP Pro w/ sp2
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5 Replies
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i suspect you’re running out of ram… this is just a gut feeling, i haven’t experienced this and my system is nothing like yours. you might try turning on the disk cache in ae and see if that helps.
does this always happen? or is it only after you have been working in ae for a while? are other applications open when you notice this problem?
you might also try disabling open gl (in ae prefs). i don’t think the menus are drawn with open gl, i’m just grasping at straws here.
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My first thought was video card. I’m guessing it’s linked to having the mouse button held down? If that’s the case, then I wish I had a solution. All I can do there is surmise the culprit. My system does the same thing sometimes (homebuilt P4, GeForceMX). Different drivers from nVideo produced different behavior in this respect.
Cf
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do you have Open GL enabled for fast previews? if so try disabling it and see if that makes a difference?
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It is not a ram problem, I have 2 gigs and it will do this with a comp that has 1 solid in it only. Also I have tried turning off open gl and even removing the plug in. Someone elsewhere said to test by turning down hardware acceleration, which I did, and when I get it to the third mark in the win. properties > troubleshooting tab for hardware acceleration, the problem disappears, but other apps don’t work correctly. This leads me to believe that there is a problem with the video card driver, specifically, with the implementation of Direct Draw, which is what is turned off at that point. I thought that AE used openGL but apparently it is calling the GL with direct draw commands.
As Nvidia has only one driver for the 8800GTX, I hope they will address this issue, my $100 440mx AGP card on the old machine has no problem with this and works fine. Of course Nvidia’s answer for this is “you should buy our $2500 Quadro”. I think that since my old AGP card that cost $100 can do this work, that my new $600 card should also work – thats why I bought their top of the line “non-workstation” card.
Lets hope they don’t just screw us all.
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I’m using a Dell workstation with a Quadro FX 4500 and 8 GB of RAM and I have the same problem with both AE 7 and AE CS3. Save your money. If you don’t do much 3D, stick with gaming cards.
I do hope they figure this out one day, though considering the speed issues with both CS3 and AE7’s UI, I expect it’ll be a couple more versions before they get around to it.
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