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Activity Forums Adobe After Effects After Effects starts with a black screen edge to edge,frozen until force quit,thanks.AF5.5mac pro

  • Roland R. kahlenberg

    November 24, 2011 at 4:56 am

    If it’s only AE that’s causing the issue then start up AE with the COMMAND+SHIFT+OPTION (CTRL+SHIFT+ALT – PC) keys depressed until you see the Delete Preferences dialog window. Delete preferences and hopefully all will be fine.

    You may have a graphics card issue with AE and this can (hopefully) be fixed by meddling with AE’s OpenGL related settings.

    HTH
    RoRK

    Intensive AE & Mocha Training in Singapore and Malaysia
    Adobe ACE/ACI (version 7) & Imagineer Systems Inc Approved Mocha Trainer

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