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Activity Forums Adobe After Effects After Effects Saying Quicktime Is Not Installed

  • After Effects Saying Quicktime Is Not Installed

    Posted by Noah Stahl on March 5, 2011 at 8:18 pm

    I have Quicktime X and 7 installed and when After Effects is starting up it says that Quicktime is not installed, and this problem has just started because After Effects was working absolutely fine before. After Effects will start but I am unable to make my movie. Any thoughts?

    Prakash Maheshwari replied 11 years, 10 months ago 7 Members · 9 Replies
  • 9 Replies
  • Joey Foreman

    March 5, 2011 at 10:25 pm

    Have you tried restarting the computer?

    Joey Foreman
    Editor/Compositor/VFX Artist

  • Noah Stahl

    March 5, 2011 at 10:32 pm

    Yes. As well as re-installing Quicktime as well as After Effects itself

  • Brian Charles

    March 5, 2011 at 11:58 pm

    This has been an issue with many CS5 installs on the Mac.

    Since CS5 is 64 bit, but uses a 32 bit version of QuickTime, Adobe initiates a process called QT32 Server.

    If this file (QT32 Server) isn’t in the correct location, or your Firewall settings don’t allow it to communicate with After Effects, it can result in the error you’re experiencing.

    Sometimes repairing permissions fixes it.

    There are several solutions depending on the precise nature of the problem. This has been covered (and continues to be covered) at the Adobe After Effects forum. Many After Effects users have had this same issue.

    Check this out: https://forums.adobe.com/message/3309646#3309646

    Look to the forums there for other solutions, there will be one that works for you.

  • Noah Stahl

    March 6, 2011 at 1:30 am

    I’m not sure if it’s in the right location, how can I find out? I do not have a firewall turned on, and I just ran Disk Utilities to repair the permissions and still not working.

    Thanks for the suggestions though!

  • Brian Charles

    March 6, 2011 at 4:32 pm

    Check this thread out as well:

    https://forums.adobe.com/thread/629350

  • Alexandru Marginean

    March 12, 2013 at 12:43 am

    Hello everyone !

    I have Windows 7 / 64b, and as far as I have read in other various posts, Quicktime has not developed yet a 64b version. CS6 needs Quicktime 7+, so i just installed Quicktime 7.1 and it works. Mostly, this problem comes from the fact theat on Quicktime website, you can only download the latest version. (7.73.80 etc)

    Hope to find this usefull.

  • Sridhar Jayabalan

    April 1, 2014 at 8:18 pm

    its very simple just disable(no need to uninstall) BlueStacks (Android apps) and restart u r After Effect , it will works. I m also face this problem but now I fix it by disable BlueStacks software.

  • Santiago Salgado

    July 14, 2014 at 9:21 am

    I solve this problem by turning my FireWall OFF. consequently, I have to work Offline to avoid any attack to my computer.

  • Prakash Maheshwari

    October 1, 2014 at 5:41 pm

    THANK YOU SO MUCH SRIDHAR(jAYABALAN)…………

    I FOLLOWED YOUR STEPS REGARDING ABOUT THE “QUICKTIME NOT INSTALLED PROBLEM”, AND MY PROBLEM HAS BEEN SUCCESSFULLY SOLVED.

    I QUIT THE ‘BLUESTACK APP’ & THEN PROBLEM HAS BEEN EASILY SOLVED………WOW.,.,.,.,.,
    THANK YOU SO MUCH

    REGARDS
    PRAKASH MAHESHWARI
    +919765052685

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