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Activity Forums Adobe After Effects after effects error

  • after effects error

    Posted by Haneet Khanna on November 4, 2008 at 1:43 pm

    hi all

    i had been using After effects CS3 for a month
    It was running fine for a month but i was facing peoblem sometimes that it sometimes hanged and restarted the comp . like once in a week. But apart from that there was no other problem.But yesterday suddenly when i started after effects i got this error and it didnt start at all. I installed CS4 also and it is also giving the same error at start and not opening up

    https://img126.imageshack.us/my.php?image=errorxt7.jpg

    What is the reason behind it

    I am using Xp 64bit
    ATI RAdeon 3870 card 512mb
    Quadcore2.4 or2.6GHZ(dont remember exactly)

    What is causing the error?

    Haneet Khanna replied 17 years, 9 months ago 2 Members · 2 Replies
  • 2 Replies
  • Ben Paillard

    November 5, 2008 at 12:45 pm

    maybe the good old preference trick…. cut the preference file from AE folder and paste it on your desktop. It will reset your preferences to default basically

  • Haneet Khanna

    November 5, 2008 at 2:47 pm

    where is this file located?

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