after effects cs5 sometimes crashes

Adobe After Effects

after effects cs5 sometimes crashes

Posted by Leo Lagerwall on July 23, 2010 at 2:35 pm

Hi

I am using ae cs5 under windows 7 , the program sometimes crashes when I am using many effects togheter…

An example could be a big scene. A lot of adjusment layers, and
pre-composed scenes, layers , color adjusted materials.

It is really annoying because I dont get the chance to save the projects… Is this normal , or does a perfect system exist..?

error code:
Faulting application name: AfterFX.exe, version: 10.0.0.458, time stamp: 0x4bb2fd36
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000374
Fault offset: 0x00000000000c6cd2
Faulting process id: 0x758
Faulting application start time: 0x01cb2a659888d300
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS5\Support Files\AfterFX.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0c3688c1-9665-11df-83b9-90e6ba0d3e1e

Leo Lagerwall replied 15 years, 9 months ago 34,777 Members · 4 Replies
4 Replies

Leo Lagerwall
July 23, 2010 at 4:23 pm

My spec:

ASUS P7P55D PRO, Intel P55 Express, 4DDR3 / 2PCI / 2PCIe x1 / 3PCIe x16 / 7SATA / 1IDE / 1eSATA, FireWire / 8USB / GBLAN / HD-Audio, ATX, LGA1156

Intel CPU Intel Quad Core i7 860 (2.8GHz) Socket-1156 1333MHz 8MB Cache 64bit 95W Lynnfield B1 Boxed

DDR3: 1 x Corsair XMS3 DDR3 1600MHz 4GB CL8

Seagate Barracuda 7200.12 1TB x2

Nivida engtx 275

running under windows 7 64-bit. (latest drivers for everything)
Leo Lagerwall
July 23, 2010 at 4:52 pm

Thanks for the answer.

What is strange is that it happens quite seldom , I can work with big scenes, but suddenly after an hour the ae crashes, sometimes I can work one day without any crash.

But its really annoying when it happens…
Leo Lagerwall
July 27, 2010 at 7:45 pm

Thank you for caring.. But i never ran multiprocessing in AE… 🙁
And I have allocated 2,5 gb ram.

It is really annoying when the program just crashes with different kind of error messages, I am so tired ot this computer- build. I just want AE to work , I am thinking about selling this one and buy another computer as I cant take all the crashes…
Leo Lagerwall
July 28, 2010 at 2:17 am

I think I was able to track the problem. It seems that the second hdd makes AE crash.

If I change the cache and move my project files to the primary drive which is the windows drive the issues seems to dissapear.

I dont understand because the second disk should be ok, it is an seagate barracuda 1 tb.

Could the disk be damaged in some way , and cause these strange shutdowns in AE?

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