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after effects crashing on new computer
New computer – pentium 4 processor, 2 Gb RAM. Works fine with other design programs like adobe illustrator and photoshop. However, having major problems with after effects especially when i go to render…it usually renders a bit of the comp and then an error occurs. Different errors occur:
“An unspecified AVI or Directshow error occurred”
“error: retrieving frame from video stream”
and one that went something like: ” the instruction at 0x5664321 referenced by 0829572987… memory could not be read”.We have tried installing new drivers… The video card previously an ATI radeon card has been removed and im now using the on bored graphics adapter. Since then it has crashed and the “memory could not be read” error has occurred. Could it be a RAM problem? Any suggestions?
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1 Reply
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Does the error happen at the same frame in the comp each time? It could be a point where your comp is accessing a certain file or effect.
Is the disk defragged? Can you place your source footage on its own defragged disk?
Keep Task Manager open and look at RAM usage. Does it quit at the same level of RAM usage each time? If so, it could be bad RAM, only accessed at that point.
If all else fails, try rendering to a sequence of TGAs. When it crashes, you can just start up the same render again, starting the sequence render where the last render crashed. When done, bring in the entire sequence and render to QT or AVI — it’ll be really quick.
Also, access the secret prefs by holding down shift when accessing the prefs — keep shift down until the dialog box appears. Try the setting that purges RAM every 5 frames when rendering.
Steve
P.S. 2Gb is 2 gigabits. 2GB is 2 gigabytes, which is correct. Not a big deal here, but if you ever talk data rate, you should be clear on your B’s & b’s since both are used with different meanings. 🙂
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