After Effects Crashes on start

[Erik Lindahl]

To add to the above I run the exact same installation at home on a very similar setup (Geforce 8800 instead of Radeon-card and no Kona-card). It hasn’t had these issues..

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Erik Lindahl
Freecloud Post Production Services
http://www.freecloud.se

[Walter Soyka]

Is the Dynamic Link log completely inscrutable, or might there be some more information on the crash there?

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Joseph W. bourke]

This may not apply on a Mac (but I think it does). I’m on a PC with an NVIDIA graphics card, and updating the video card drivers did the trick for me. I was getting a crash every time I started AE (CS4). The second startup would work fine. Good luck.

Joe Bourke
Creative Director / Multimedia Specialist
B&S Exhibits and Multimedia
bs-exhibits.com

[Erik Lindahl]

Can I find that log somewhere on the system easily?

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Erik Lindahl
Freecloud Post Production Services
http://www.freecloud.se

[Erik Lindahl]

Here’s a log:

Process: After Effects [503]
Path: /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 10.0 (10.0)
Code Type: X86-64 (Native)
Parent Process: launchd [117]

Date/Time: 2010-08-19 14:10:32.129 +0200
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 177320 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 37636 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 2C601891-D14E-496E-8832-1A8E04976F57

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff88e593d6 __kill + 10
1 libSystem.B.dylib 0x00007fff88ef9972 abort + 83
2 U.dylib 0x0000000102a88867 U_LoadFrameworkBundle + 695
3 libSystem.B.dylib 0x00007fff88e6b35a _sigtramp + 26
4 ??? 0x00007fff5fbfd690 0 + 140734799795856
5 ...e.AfterEffectsLib.framework 0x0000000100701b8e dvacore::utility::SearchLiveHelp(std::basic_string

[Erik Lindahl]

I’ve searched but not found this particular issue or a solution.. 🙁

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Erik Lindahl
Freecloud Post Production Services
http://www.freecloud.se

[Erik Lindahl]

Cheers, on the iPhone and the creative cow forum search gave me 0 hits on “AE CS5 MacOSX 10.6.4 crash”. Google found me some random sites (including my post here!) but not my particular issue. Will check out your link, thanks!

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Erik Lindahl
Freecloud Post Production Services
http://www.freecloud.se

[Erik Lindahl]

Hmm.. Reading your links I don’t really see any solutions more than the fact some people have issues with 10.6.4.. I can see anyone having my specific start-up issue either.. :-/

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Erik Lindahl
Freecloud Post Production Services
http://www.freecloud.se

[Tim West]

I’m having exactly the same problem (except not only After Effects but also Photoshop, Illustrator, mail, safari etc etc) – all straight after updating to the latest version of os x 10.6.4 – what a pain!

Anyone found a proper solution to this?!?!?!?!?