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  • After Effects CC15.3 GPU not available with Quadro FX 4800 on Mac Pro 2010

    Posted by Sebastien Bruzzo on October 28, 2016 at 10:41 pm

    Hello dear community,

    First my configuration :
    Mac Pro mid-2010 (5.1) 2 x 6 core, 32 Go RAM, NVIDIA Quadro FX 4800 1500 Mo DDR3
    After Effects CC 15.3
    Last updated drivers for NVIDIA and CUDA.

    Here’s the problem :
    In the “GPU Informations” panel inside AE preferences, it’s impossible to select the GPU for raytracing, it appears grey in the drop-down menu.

    (sorry it’s in french)
    Ebauche rapide : Disponible
    Mémoire de textures : 614,00 Mo
    Lancer de rayon : Unité centrale
    (GPU indisponible – Périphérique ou pilote CUDA incompatible)
    OpenGL
    Fournisseur : NVIDIA Corporation
    Périphérique : NVIDIA Quadro FX 4800 OpenGL Engine
    Version : 2.1 NVIDIA-10.11.13 346.03.15f03
    Mémoire totale : 1,50 Go
    Modèle d’ombrage : –
    CUDA
    Version du pilote : (5.0 ou version ultérieure requise)
    Périphériques : –
    Mémoire utilisable actuelle : –
    Mémoire utilisable max. : –

    Any clue about this ? After Effects recognizes the NVIDIA card but says it’s incompatible.

    I know it would be much better to work with Cinema4D but the problem is i’m not the one who created this project, i have to work on it and deal with the raytraced 3D…

    Thanks to everyone for your help 😉

    Sebastien Bruzzo replied 9 years, 11 months ago 2 Members · 7 Replies
  • 7 Replies
  • Sebastien Bruzzo

    October 30, 2016 at 6:38 am

    Hello Dave, thank you I know about that already.
    As I said if i had choice, i would prefer to work with C4D.
    But the project I’m working on is not mine and I have to update many elements inside this project. It has been made using raytrace 3D and I have no other choice.
    The problem is not raytracing, but why After Effects recognize my graphic card and still saying it’s not compatible.

  • Walter Soyka

    October 31, 2016 at 1:11 pm

    [Sebastien Bruzzo] “The problem is not raytracing, but why After Effects recognize my graphic card and still saying it’s not compatible.”

    Perhaps you need to install NVIDIA’s CUDA drivers:
    https://www.nvidia.com/object/mac-driver-archive.html

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Sebastien Bruzzo

    October 31, 2016 at 3:07 pm

    I already did, all drivers for NVIDIA, CUDA, updates for OSX have been installed.

    As shown on the screen capture, After Effects (latest version) recognize the graphic card.

  • Walter Soyka

    October 31, 2016 at 3:17 pm

    The CUDA driver is separate from the GPU drivers. What version of the CUDA driver is installed?

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Sebastien Bruzzo

    October 31, 2016 at 3:18 pm

    The last one, as i said. CUDA 8.0.46

  • Walter Soyka

    October 31, 2016 at 3:29 pm

    I’m sorry, I missed that the first time around. I’m not sure I can help you without a similar hardware configuration here to test. What you have done should work. Does the CUDA control panel run ok?

    You can still render the project without CUDA — the ray-tracer works on the CPU, too. The FX 4800 is not exactly a speed champion, so you may not be giving up a huge amount of performance.

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Sebastien Bruzzo

    October 31, 2016 at 3:35 pm

    Yep, it should work, but the CUDA panel is empty.
    The raytraced comps gives me a saturated memory error alert :

    “After Effects error: Ray-Traced 3D: Out of paged mapped memory for Ray tracer. Your project may exceed GPU limits. Try closing other applications. Try updating the CUDA driver. ( 5070 :: 2 )”

    That’s why i wanted to understand and fix the problem. I also tried to add my graphic card in the “raytracer_supported_cards.txt” but it has no effect. This trick is working on an iMac 27″ with a GeForce GTX 780M (i have tested today), and allows to select the GPU in the drop-down menu.

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