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Activity Forums Adobe After Effects after effect GUI problem

  • Brian Charles

    April 24, 2011 at 4:35 am

    This looks like a problem with your video card driver, not After Effects.

    Update your driver and make sure you are running the current release for the version of After Effects you have.

  • Tudor “ted” jelescu

    April 24, 2011 at 10:24 am

    Brian is right- it is most likely a Graphics card issue. If you have OpenGl on for previews turn it off.

    Tudor “Ted” Jelescu
    Senior VFX Artist

  • Victor Nguyen

    April 24, 2011 at 7:15 pm

    I’m sorry for being a noob…but how do you turn off Open GL

  • Brian Charles

    April 24, 2011 at 7:51 pm

    Its in the Preferences under Previews.

  • Victor Nguyen

    April 25, 2011 at 12:01 am

    yeah it is off…but how come my problem still remain?

  • Todd Kopriva

    April 25, 2011 at 12:24 am

    As Brian said, this looks like a problem with your graphics card. Update your graphics card driver.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • Walter Soyka

    April 25, 2011 at 4:28 pm

    This glitch is showing in the interface, not the comp viewer, so I doubt the OpenGL switch will help.

    If the problem is still persisting after you update your graphics card driver, try disabling UI acceleration:

    After Effects > Preferences > Display > Hardware Accelerate Composition, Layer, and Footage Panels

    Walter Soyka
    Principal & Designer at Keen Live
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    RenderBreak Blog – What I’m thinking when my workstation’s thinking
    Creative Cow Forum Host: Live & Stage Events

  • Victor Nguyen

    April 28, 2011 at 2:10 am

    thanks for all the help…I’m deciding just to go buy a new video card…the one I have right now don’t even support open Gl. What does open GL do? and do you have any tips for which video card to buy?

  • Victor Nguyen

    April 28, 2011 at 5:11 pm

    I need a better card for Maya and also for premier pro. Because previewing in premier is very laggy for me right now. I dont need to get it for CS5 because I like to have my 3rd party plug in. Also I don’t have a 64 bit computer for premier pro

  • Victor Nguyen

    April 29, 2011 at 1:24 am

    can you explain what RAID is? I’m probably going to have to get a new computer . Ugh your quote is right, keeping up with technology is costing so much.

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