-
ae won’t install…
So my adobe premium production package won’t let me reinstall ae, ae would not open and wanted me to put in the serial number yet it wouldn’t take the correct number…its says it is already installed when i try to reinstall it through the exe., its driving me crazy, how do i install the program that i bought? Help
-
1 Reply
-
Adobe’s new methodology to avoid copy protection limits a serial number to a select number of installs (2 or 3, I believe).
They would prefer that you officially un-install or transfer your serial number before loading onto another machine.
I had a similar issue a couple years ago when my laptop went belly-up. Because I didn’t ‘transfer’ the license before reinstalling on a new computer, I came across the same error.
A call to Adobe customer service/tech support, and I was able to resolve the issue. Sounds like you should be able to do the same thing.
Mac Pro 2×2.8 QuadCore; 6GB RAM; FCStudio2; Adobe Creative Suite 4 Production Premium
Reply to this Discussion! Login or Sign Up