AE render error !!!!!!!

[Steve Roberts]

Read the Quicktime 7.4 thread at the top of the posts.

[Eric Kuehnapfel]

I also get this error message: “After Effects error: opening movie – you do not have permission to open this file (-54)”. I have searched Adobe’s data base for answers. No luck. One thing I notice; the render always stops at exactly 10-minutes. It doesn’t matter where in the composition or what level of complexity. I can always restart the render from where it quit and go for another 10-minutes. It is one of the most frustrating problems (among others) that I’ve encountered with CS3.

[Lyle Pascoe]

SHOOT!

I updated QT before i installed CS3 and didn’t see the post until after it was too late.

Funny thing is that it was rendering fine with the updated QT for a few days and then out of nowhere just stopped working.

So where to from here?

Does anyone know if QT is aware of the problem? Who do i send a mail to to find if they have a patch for this?

regards

Lyle

passed deadline and 230 cups of coffee!!!

[Eric Kuehnapfel]

Yep, the problem is definitely QT 7.4. Actually going back to QT 7.3 wasn’t too bad. You do need to re-install Leopard and then, in my case, upgrade from QT 7.2 to 7.3. But it certainly fixed the render issue. The big question: is anybody at Adobe and/or Apple listening? Unless you have a support package it’s a royal pain to contact either one of them. This is a huge issue for After Effects users on the Mac.

[Lyle Pascoe]

Thanks for the help on this one.

I am becoming more and more unhappy with the quality of product that Apple and adobe are releasing without proper beta testing.

I have the CS3 master collection but am unable to install Premier Pro, sound booth or Encore because of incompatibility issues with CS3 and Leopard.

This software is not cheap and full of bugs. I just wish they would get it together and let us get on with the creative process as their advertising suggests and not have to become it specialists just to get the apps to run.

Thanks again.

Lyle

[Ron Lindeboom]

[lyle Pascoe] ”
I am becoming more and more unhappy with the quality of product that Apple and adobe are releasing without proper beta testing.”

Adobe is making HUGE public beta programs — such as the AdobeLabs beta programs, etc. Apple does their betas in secret with a handful or less. I will guarantee you that they were quite aware that QT 7.4 did NOT work for FCP users, let alone Adobe customers.

Apple does not tell Adobe what it is doing. (In this case, it seems they didn’t even tell the FCP team.)

Two guesses where the problem lies???

Best regards,

Ron Lindeboom
https://www.linkedin.com/in/ronlindeboom
Publisher, Creative COW Magazine
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[Jaqai Mickelsen]

Ok – it gets worse. I’m new on this Mac, and I of course updated QT thinking “well, it wants me to update, and Mac would never betray me like Windows has..”

Well, it did. I’m getting that render error – (right at 10 minutes) but here is why I’m freaked out. I went backwards to the old quicktime (using directions I found on another site using Pacifist) …and I’m still getting that render error despite the fact that in the “About Quicktime” area it’s saying 7.31.

Any additional ideas? (Again, I’m still pretty green when it comes to Mac. I’m a long time Windows user.) I’m already “buying time” with the boss…

[Lyle Pascoe]

Ok,

there is light at the end of the QT tunnel.

They have an update for Leopard on their website.

Download it and update the QT7.4 to the new version and everything works like new!

At least someone at QT still loves us.

[Eric Kuehnapfel]

Not sure about using Pacifist to remove QT 7.4.0. I had to reinstall the entire system from my Leopard disk which put me back to QT 7.2, then upgraded to 7.3 without any problems and then AE renders were fine. However the new QT 7.4.1 update is presently the best solution. Whatever it was the folks at Apple fixed it. Just wish they had done a little “testing” before releasing that awful update.

[Jaqai Mickelsen]

For Leopard? I should have pointed out I’m still on Tiger. Does that update also apply here?