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Activity Forums Adobe After Effects AE only starts on Admin account

  • AE only starts on Admin account

    Posted by Hans Lettany on January 3, 2014 at 10:12 am

    Hi,

    On my mac I have 2 accounts: an admin account and an other. Usually I work on the other. Since a week or two, my After Effects CC doesn’t boot anymore on the other account but it still does on the admin…

    No error messages, just a spinning wheel…

    Also my CC desktop application does not open anymore in the other account…

    Someone familiar with this problem?

    Thanks,

    Hans.

    – After Effects CC 12.2.0.52

    – Mac OS X 10.7.5 on a MacPro (2012)

    – 2 x 2,4 GHz 6-Core Intel Xeon

    – Memory: 24 GB 1333 MHz DDR3 ECC

    – Graphics ATI Radeon HD 5770 1024 MB

    – I use the latest Black Magic driver for connection to an external OLED monitor

    Todd Kopriva replied 12 years, 7 months ago 2 Members · 1 Reply
  • 1 Reply
  • Todd Kopriva

    January 4, 2014 at 7:25 am

    Contact Adobe Technical Support:
    https://www.adobe.com/support/contact

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

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